Electrical Counter Leader - Customer Experience & Ops

Shepherd Electric Company, LLC.; Frederick (MD); On-site; USD 58,500 - 71,500; Full time

Job summary

Shepherd Electric Company, LLC. in Frederick, MD seeks a Counter Leadership role responsible for daily operations, customer service, and team development. The individual will ensure operational efficiency and maintain superior customer relationships.

Applicants should possess a high school diploma and 3-5 years of relevant experience in electrical distribution. A starting salary of $65,000 with commission eligibility is offered based on performance metrics.

Qualifications

• 3-5 years of experience in electrical distribution or related industry preferred.
• 1-3 years of team leadership or supervisory experience.
• Strong working knowledge of electrical products.

Responsibilities

• Own daily operations of the Frederick counter and customer flow.
• Recruit and develop counter sales representatives.
• Ensure customer experience is urgent and accurate.

Skills

Team Leadership

Customer Relationship Management

Attention to Detail

Electrical Product Knowledge

Bilingual Proficiency (Spanish)

Education

High school diploma or equivalent

Associate’s or bachelor’s degree

Tools

Eclipse ERP System

Job description

Shepherd Electric Company, LLC. in Frederick, MD seeks a Counter Leadership role responsible for daily operations, customer service, and team development. The individual will ensure operational efficiency and maintain superior customer relationships.

Applicants should possess a high school diploma and 3-5 years of relevant experience in electrical distribution. A starting salary of $65,000 with commission eligibility is offered based on performance metrics.