Counter Customer Associate

Heritage Landscape Supply - Spring Hill; Spring Hill (TN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Benefits package

401(k) with company match

Paid time off

Health/dental/vision

Job summary

Heritage Landscape Supply - Spring Hill is seeking a full-time Counter Sales with Backup Driver in Spring Hill, TN. The role centers on accurate order entry, strong customer interactions, and coordinating logistics to support timely deliveries.

You will process orders at the counter, provide product recommendations, manage quotes, and assist with inventory accuracy. Lifting up to 75 lbs is required; occasional driving duties may apply.

Qualifications

• Minimum 2 years of relevant work experience.
• Experience with point-of-sale systems and order entry procedures.
• Ability to communicate clearly in person, by phone, and via email.
• Ability to pass a pre-employment drug test.

Responsibilities

• Provide exceptional customer service via phone, email, and in-person consultations.
• Accurately process and manage customer transactions at the sales counter.
• Deliver product recommendations and pricing information to meet customer needs.
• Create sales orders and quotes using customer measurements for estimates.
• Coordinate and schedule truck deliveries to ensure timely logistics.
• Assist with inventory management, cycle counts, picking, and shipping/receiving.
• Maintain a clean, safe workspace and support a positive team environment.

Skills

Customer service

POS systems

Communication

Problem-solving

Teamwork

Education

High school diploma

Job description

$19.0 - $20.91/hourly Posted 4 days ago Less than 10 applies 3 min average apply

Heritage Landscape Supply - Spring Hill

Spring Hill, TN 37174

Heritage Landscape Supply is seeking a full-time Counter Sales w/ Backup Driver driving duties and a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines.

Key Responsibilities:

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.
• Covers Back-up Driver responsibilities in non-regulated truck
• Other duties as assigned.

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Demonstrated ability for clear and courteous communication in person, over the phone, and via email.
• Effective problem-solving skills and resourcefulness in responding to customer inquiries and issues.
• Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
• Covers Back-up Driver responsibilities in non-regulated truck
• Ability to work in varied conditions, including warehouses and outdoor environments.
• Honest, respectful, and courteous demeanor towards all customers and colleagues.
• Willingness/ability to work overtime as needed.
• Capability to pass a pre-employment drug test.
• High school diploma or equivalent of education & experience

Minimum Years of Work Experience:

• Minimum of 2 years of relevant work experience.
• Experience in driving in a non-regulated truck

*Covers Back-up Driver responsibilities in a non-regulated truck

Job Location: National Structure - Spring Hill3515 Cleburne Road Suite B Spring Hill, TN 37174As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Heritage Landscape Supply is seeking a full-time Counter Sales w/ Backup Driver driving duties and a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines.

Key Responsibilities:

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.
• Covers Back-up Driver responsibilities in non-regulated truck
• Other duties as assigned.

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Demonstrated ability for clear and courteous communication in person, over the phone, and via email.
• Effective problem-solving skills and resourcefulness in responding to customer inquiries and issues.
• Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
• Covers Back-up Driver responsibilities in non-regulated truck
• Ability to work in varied conditions, including warehouses and outdoor environments.
• Honest, respectful, and courteous demeanor towards all customers and colleagues.
• Willingness/ability to work overtime as needed.
• Capability to pass a pre-employment drug test.
• High school diploma or equivalent of education & experience

Minimum Years of Work Experience:

• Minimum of 2 years of relevant work experience.
• Experience in driving in a non-regulated truck

*Covers Back-up Driver responsibilities in a non-regulated truck

Job Location: National Structure - Spring Hill3515 Cleburne Road Suite B Spring Hill, TN 37174As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

$19.0 - $20.91/hourly Posted 4 days ago Less than 10 applies 3 min average apply