Assistant Branch Manager

SRS Distribution Inc.; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/Dental/Vision

Parental leave

Life Insurance

Short-term disability

Long-term disability

Employee referrals

Job summary

Heritage Landscape Supply Group is seeking an Assistant Branch Manager to support the Branch Manager in achieving excellence in branch operations and customer satisfaction. You will lead, mentor, and develop staff, drive revenue growth, and ensure safety and compliance across the site.

The role requires 1–2 years in warehouse/distribution or related supervision, strong communication skills, and proficiency with MS Office and ERP systems.

Qualifications

• Minimum 1–2 years experience in a warehouse, distribution, or assistant management role; landscape distribution preferred.
• Demonstrated ability to manage teams and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development experience and succession planning capabilities.
• Strong relationship management skills with a focus on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.

Responsibilities

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams.
• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures.

Skills

Leadership

Communication

Team management

Project management

MS Office

ERP systems

Warehouse safety

Relationship management

Time management

Education

High school diploma or equivalent

Bachelor’s degree in business administration or Supply Chain

Tools

ERP systems

Warehouse management systems

Job description

Heritage Landscape Supply Group is seeking an Assistant Branch Manager (ABM) who plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.

Key Responsibilities

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures.

Minimum Qualifications

• Minimum of 1–2 years (or more) experience in a warehouse, distribution, or assistant management role; prior experience in Landscape distribution preferred.
• Demonstrated ability to manage teams and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development experience and succession planning capabilities.
• Strong relationship management skills with a focus on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.

Education & Experience

• High school diploma or equivalent required or Bachelor’s degree in business administration, Supply Chain, or related field considered beneficial but not required.
• 1–2 years in a supervisory or assistant management role in warehouse/distribution; 5+ years preferred in a relevant industry.

Job Location

National Structure - Spring Hill 3515 Cleburne Road Suite B Spring Hill, TN 37174

Equal Employment Opportunity (EEO) Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
• All benefits subject to eligibility.

Agency Policy

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Additional Compensation Details

• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Plan
• Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability also offered
• Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program

About Heritage Landscape Supply Group

Heritage Landscape Supply Group is a people-first company built to attract and retain the industry’s best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let’s build a legacy together of our vision to form the nation’s leading family of independent landscaping and irrigation product distributors. Heritage Landscape Supply Group is a wholly owned subsidiary of The Home Depot. Find out more at www.heritagelandscapesupplygroup.com.

Repeat EEO Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.