Count Team Member - Cage Operations

175 Hard Rock Bristol LLC; United States; On-site; USD 19,000 - 26,000; Full time

Job summary

175 Hard Rock Bristol LLC is seeking a Count Room Associate to ensure accurate currency handling and compliance with Virginia Lottery regulations while delivering exceptional guest service.

You will collect funds from slot machines, count and document drops, operate drop carts, and maintain records in the ACSC system. A high school diploma is required, all licenses and background checks must be completed, drug screening passed, and you must be 21+ with the ability to work flexible shifts.

Qualifications

• High school diploma required.
• Must obtain licenses/certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must be able to operate drop carts to assist in pickup, transfer, and delivery of funds.
• Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.

Responsibilities

• Collect funds from Slot Machines.
• Verification of documentation.
• Count, strap and wrap funds.
• Enter data into ACSC computer system.
• Communicate and provide excellent customer service to team members, guests, and vendors.
• Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.

Skills

Cashiering or banking operations

Basic math skills

10-Key calculator

Casino/gaming industry experience

Education

High school diploma

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Virginia Lottery regulations. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.

ESSENTIAL FUNCTIONS:

• Collect funds from Slot Machines.
• Verification of documentation.
• Conduct a mechanically assisted count of the contents of the BVU boxes.
• Conduct a mechanically assisted count of the contents of the live gaming device drop boxes to determine, by table, the amount of the drop and the win.
• Process and provide accurate financial records from the daily count.
• Count, strap and wrap funds.
• Ensures count room is clean and orderly.
• Enter data into ACSC computer system.
• Communicate and provide excellent customer service to team members, guests, and vendors.
• Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• High school diploma required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds.
• Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Cashiering or banking operations.
• The Gaming industry, including principles and practices of a capital and operations budget.
• Basic math skills.
• 10-Key calculator.
• Prior experience in the Gaming industry strongly preferred.

ABILITY TO:

• Effectively interact with people.
• Perform mathematical functions.
• Stand for long periods of time.
• Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
• Count and separate varying denominations of vouchers and currency.
• Be flexible to work early morning/overnight shifts and time schedules as needed.

This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Interpret and explain policies and procedures.

PAY RANGE: $14 - $19/Hourly

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!