Medical Response Technician - Casino Security

175 Hard Rock Bristol LLC; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

175 Hard Rock Bristol LLC is seeking a Medical Response Technician to provide basic security and emergency medical care in a casino environment. Under the supervision of Security Managers, you will maintain a visible security presence and respond to medical calls.

Candidates should have a High School diploma, CPR/AED, and at least one year of guest service experience; must pass background and drug screens and obtain necessary licenses; willingness to work varied shifts.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of one year guest service experience or equivalent.
• Excellent communication skills and customer-focused demeanor.

Responsibilities

• Maintain security across the property.
• Coordinate and respond to emergency situations.
• Provide emergency medical care within certification limits.
• Disinfect and maintain EMS equipment and treatment rooms.
• Report unusual situations and assist with inventory and inspections.
• Complete all required checklists and documentation for medical calls.

Skills

Excellent communication

Customer service

English proficiency

Education

High School Diploma or equivalent

Tools

CPR/AED certification

Job description

OUR TEAM

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY

Under the direction of Security Department supervisors and managers, the Medical Response Technician is responsible for providing basic protection for the safety and assets of patrons, employees and the company. In addition, they will exhibit an outgoing, friendly customer-oriented personality at all times.

ESSENTIAL FUNCTIONS

• Maintain security throughout the entire property.
• Assists in the coordination of emergency situations.
• Provides emergency medical care within limits of certification.
• Disinfects and maintains cleanliness of EMS equipment, supplies and treatment rooms as per the requirements of daily assignments.
• Conducts themselves in accordance with all Gaming Commission Regulations, and departmental policies and procedures.
• Patrols the casino areas to establish a security presence and reports all unusual situations and/or suspicious persons.
• Completes thorough documentation of all medical calls.
• Completes all required checklists for inventory and inspections of supplies and equipment.
• Notifies a Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing.
• Replaces supplies as necessary and reports missing supplies to a Supervisor.
• Perform work regularly and adheres to all Virginia Lottery Regulations.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND / OR EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.

ADDITIONAL REQUIREMENTS

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience in the Gaming industry strongly preferred.
• Must be at least twenty-one (21) years of age.
• Current CPR/AED certification required.
• Excellent communication skills.
• Must be able to promote an outgoing, friendly customer oriented personality at all times.
• Must provide adequate protection for the safety and assets of patrons, employees, and the company.
• Must be able to handle emergency situations calmly.
• Must be able to wear a radio earphone without any medical limitations.
• Must be willing to appropriately handle bodily fluids and possibly hazardous situations.
• Must have a valid Motor Vehicle License with good driving record.

KNOWLEDGE OF

• Knowledge of computer applications to compose clear, concise, and accurate reports.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

ABILITY TO

• Available to work different types of events with varying time schedules, on varying days as needed.
• Read and comprehend all necessary documentation, training materials and policy information.
• Assist sick or injured guests and or team members.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as, radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Communicate clearly, in English, with guests in a professional manner.
• Work within Company established policies/guidelines.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.

The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

PAY RANGE: $16 - $23/Hourly

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!