Count Room Representative (4:45AM Shift Start) - Part Time

JACK Main; Cleveland (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

The JACK Main in Cleveland, OH is seeking a detail-oriented Cash Handler to join our Count Room team. You will count, sort, and organize money, chips, and paperwork from drop boxes, operate counting machines, and ensure accurate totals for shifts and days.

Responsibilities include loading/unloading boxes, maintaining security, and delivering paperwork promptly while providing excellent guest service during drops.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months money handling experience.
• Basic math skills and attention to detail.

Responsibilities

• Counts, sorts and organizes money, coupons, chips and paperwork from drop boxes.
• Lifts and displays empty drop boxes for Surveillance or team members.
• Retrieves drop boxes and stores them properly.
• Inserts and removes currency from counting machines; operates the machines.
• Accounts for all cash, chips and coupons by shift and by day/date.
• Enters necessary information into the computer.
• Loads boxes into carts and transports to designated casino floor areas.
• Provides excellent guest service when drops occur during slot play.
• Maintains security by accounting for keys used in drops.
• Weighs and counts buckets; records weights with machine numbers.

Skills

Independent work

Stamina for long shifts

English literacy

Education

High School Diploma or equivalent

Tools

Excel

Job description

Role Responsibilities:

• Counts, sorts and organizes all money, coupons, chips and paperwork from the drop boxes.
• Lifts and displays empty drop boxes to Surveillance personnel and/or fellow team members.
• Retrieves drop boxes from the storage area and appropriately stores all boxes.
• Inserts and removes currency from counting machines; runs the machines.
• Straps and hand-stamps money bundles.
• Totals all cash, chips and coupons by shift and by day/date.
• Enters necessary information into the computer.
• Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor.
• When a slot machine is being played at the time of a slot machine drop, uses excellent guest service skills to assure the guest’s satisfaction.
• Accounts for all keys used to perform slot machine drops.
• Weighs/counts individual buckets and records weighed buckets into the scale with proper machine numbers.
• Verifies wrap totals; researches and explains variances.
• Pulls bill validator boxes, insuring each box is accounted for before and after the drop.
• Completes all paperwork accurately and delivers it to the appropriate department in a timely manner.
• Is responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks.
• Counts Slot Operations emergency drops.
• Maintains Count Room in a clean and orderly fashion.
• Follows safety and security guidelines and adheres to department procedures.
• Performs emergency drops of bill validators.

Knowledge, Skills, & Abilities

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education & Experience Requirements

• High School Diploma or equivalent preferred
• Minimum of 6 months previous money handling experience
• Previous experience in performing detailed work preferred
• Literate and fluent in basic English
• Excellent Math Skills
• Basic computer skills (excel skills are necessary)
• Basic trouble-shooting skills
• Must be able to perform tasks with high efficiency and accuracy
• Above average organizational abilities for sorting money, chips, coupons and other paper work by table number
• Ability to work in a small area with the same people for extended periods of time
• Must be 21 years of age.

License Requirements

• Ability to obtain a Gaming Occupational License within the State of Ohio, which includes a comprehensive background investigation.