Count Room Supervisor

Belterra Park Cincinnati; Cincinnati (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Count Room Supervisor to hire, train, and lead Countroom staff. You will protect large currency flows, ensure compliance with Ohio Lottery rules for VLTs, and coordinate with Cage, Players Club, and Accounting.

You’ll schedule shifts, enforce SOPs, and report daily receipts with accuracy. Ideal candidates have 3+ years cashiering/banking experience, the ability to obtain regulatory licenses, and pass background and drug tests.

Qualifications

• Minimum of three years’ cashiering or banking experience
• Ability to maintain all Regulatory licenses within assigned state of employment
• Must successfully pass background check and alcohol/drug screening

Responsibilities

• Interviews, hires, and trains Countroom staff; develops a team
• Maintains protection of currency and prevents loss with attention to detail
• Adheres to Ohio Lottery Commission rules for VLTs and Countroom procedures
• Communicates with Cage, Players Club, Revenue Audit, Security, Gaming, Surveillance and Compliance
• Schedules Count Room personnel to match drop schedule and business needs
• Ensures SOP compliance on gaming floor and in Countroom
• Transfers receipts to the Players Club and Accounting Department daily
• Identifies and solves issues; communicates with Surveillance, Finance and Security
• Operates equipment and computer programs; works within department budget
• Provides encouragement to team and conducts regular meetings

Skills

Staff training

Cash handling

Leadership

Communication

Currency counting

Tools

Oasis Gaming system

Cummins currency counting equipment

10-key calculator

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Essential Functions

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Interviews, hires, and must effectively train Countroom staff. Ability to welcome, engage, and develop a team is essential to the success of this role.
• Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
• Must understand and adhere to Ohio Lottery Commission (OLC) rules and regulations surrounding Video Lottery Terminals (VLT) and Countroom procedures.
• Must be able to effectively communicate with multiple areas across the property including the Cage & Players Club, Revenue Audit, Security, Gaming, Surveillance and Compliance.
• Schedules Count Room personnel to correspond with the OLC approved drop schedule and business demands.
• Ensures compliance both on the gaming floor and in the Countroom to ensure that team members are following the departmental Standard Operating Procedures (SOPs).
• Transfers receipts to the Players Club and the corresponding documentation to the Accounting Department daily
• Must be able to independently problem solve as issues arise while simultaneously communicating issues to Surveillance, Finance and Security when needed.
• Able to work with several technical pieces of equipment and computer programs.
• Operates within the department budget.
• Provides encouragement to team members by communicating property/team goals, identifies areas for new training and conducts team meetings to update team members on continued expectations.
• Performs related duties and responsibilities as required.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

This knowledge and these abilities are typically acquired through a minimum of three years’ cashiering or banking experience, or related experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Ability to maintain all Regulatory licenses within assigned state of employment

Must successfully pass background check

Must successfully pass an alcohol and drug screening

PREFERRED KNOWLEDGE, SKILL AND ABILITY:

Knowledge of:

• Knowledge of Oasis Gaming system, operation of Cummins currency counting equipment, and 10-key calculator.
• General computer knowledge is required
• Knowledge of cashiering or banking operations

Ability to:

• Ability to communicate effectively with coworkers and management
• Ability to identify different denominations of currency and quickly count and stock currency
• Ability to bend, squat, reach and twist so as to be able to retrieve full and empty coin boxes
• Ability to push/pull the drop cart, with assistance, which can weigh up to 2000 pounds
• Ability to remain standing for majority of shift and make way around the Count Room in an efficient manner
• Ability to diagnose common equipment and computer issues.
• The noise level in the work environment is moderate.

Must be flexible to work varying shifts and time schedules as needed.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.