Count Room Operations Manager

Bally's Corporation; Kansas City (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Bally's Corporation in Kansas City, MO is seeking a Count Room Supervisor to lead the count room team and ensure accurate handling of bill validators and table game drops.

You will coordinate with cages, security, surveillance, and accounting to maintain high service levels, supervise staff, and ensure compliance with MGC regulations. This role requires strong math, attention to detail, and professional communication.

Qualifications

• Minimum 2 years experience in a count room environment.
• Equal Opportunity Employer.
• Review Know Your Rights notice from the Department of Labor.

Responsibilities

• Schedule and perform collection of slot bill validators and table game drop in a timely manner.
• Coordinate with cage, security, surveillance, accounting and slots to maintain high service levels.
• Transfer table games and slot drop funds to the cage efficiently and on time.
• Maintain soft count area and equipment in neat, organized condition.
• Perform routine cleaning and preventive maintenance on equipment.
• Hire, train, develop, coach and supervise count room staff.
• Display courteous, professional image to departments and guests.
• Ensure full compliance with all MGC regulations.

Skills

Basic math

Detail oriented

Verbal & written communication

Professionalism

Tools

Microsoft Office

Job description

Bally's Corporation in Kansas City, MO is seeking a Count Room Supervisor to lead the count room team and ensure accurate handling of bill validators and table game drops.

You will coordinate with cages, security, surveillance, and accounting to maintain high service levels, supervise staff, and ensure compliance with MGC regulations. This role requires strong math, attention to detail, and professional communication.