Count Room Team Lead — Operations & Compliance

Bally’s Corporation; Kansas City (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Bally's is seeking a Count Room Supervisor to oversee count room operations, ensuring accurate collection of BVs, drops, and related counts. You will coordinate with cage, security, surveillance, accounting and slots to uphold service standards and regulatory compliance.

The role requires leadership in hiring, training, and developing count room staff while maintaining a professional image and adherence to MGC regulations.

Qualifications

• Basic mathematical skills including add, subtract, multiply and divide.
• Proficient in Microsoft Office Products.
• Detail oriented.
• Excellent verbal and written communication skills.
• Ability to deal with people with sensitivity, tact and professionalism.

Responsibilities

• Schedule and perform collection of slot bill validators and table/drop counts efficiently.
• Coordinate with cage, security, surveillance, accounting, and slots to maintain high service levels.
• Transfer table games and slot drop funds to the cage promptly.
• Maintain the soft count area and equipment in a neat, organized, professional manner.
• Perform routine cleaning and preventive maintenance on equipment.
• Hire, train, develop, coach, and supervise the count room team.

Skills

Mathematical skills

Attention to detail

Verbal & written communication

People skills

Tools

Microsoft Office

Job description

Bally's is seeking a Count Room Supervisor to oversee count room operations, ensuring accurate collection of BVs, drops, and related counts. You will coordinate with cage, security, surveillance, accounting and slots to uphold service standards and regulatory compliance.

The role requires leadership in hiring, training, and developing count room staff while maintaining a professional image and adherence to MGC regulations.