Counselor, FOH Berkshire House, Pittsfield

Clinical & Support Options; Pittsfield (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and dental insurance

Generous paid time off

403(b) retirement savings plan

Free CEUs and professional development

Group-rate supplemental insurance

Collaborative work environment

Job summary

CSO seeks compassionate counselors for the FOH Berkshire House program in Pittsfield. The role focuses on delivering one-to-one support, ensuring safety, and assisting clients with daily living within a 24/7 staffed residence.

Responsibilities include establishing therapeutic relationships, monitoring clients, coordinating meals, documenting care, and supporting treatment planning. A High School Diploma with two years in human services or a related Bachelor’s/Associate’s degree is preferred;

Qualifications

• Excellent oral and written communication skills.
• Bachelor's/Associate's degree preferred; High School Diploma with 2 years relevant experience also acceptable.
• Must possess valid driver’s license and reliable transportation.

Responsibilities

• Establish a 1:1 therapeutic relationship with each program client.
• Provide support and safety for clients.
• Assist clients with activities of daily living including self-care, cooking, recreation, and medications per treatment plans.
• Prepare daily evening meals for clients and staff when on evening shift; coordinate with other counselors.
• Participate in treatment planning and clinical referrals as part of case management.
• Monitor clients with hourly bed checks and documentation; provide closer observation as needed.
• Engage in ongoing in-service training to maintain and develop counselor skills.
• Medication administration and documentation.
• Occasional food shopping and supply purchasing for daily operations.
• Present cases to insurance companies and obtain prior approvals as assigned.
• Provide client transportation as needed.

Skills

Communication skills

Bilingual (English/Spanish)

Driver's license & reliable transport

Education

Bachelor's/Associate's degree (preferred)

High School Diploma with 2 years of relevant Human Services experience

Job description

CSO is looking for Counselors for our FOH (Friends of the Homeless) Berkshire House program in Pittsfield.

CSO's FOH Berkshire House in Pittsfield is a 24 hour/day, 7 day/week fully supported transitional housing program. This program is peer lead and staffed with counselors and case managers.

This counselor will be responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component.

As an FOH Berkshire House Counselor:

You Will:

• Establish a 1:1 therapeutic relationship with each program client.
• Provide support and safety for clients utilizing the program.
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans
• Prepare daily evening meal for clients and staff when working the evening shift. Coordinate shift duties with other counselor working shift during meal preparation.
• Participate in treatment planning and clinical referrals as part of case management duties.
• Monitor clients, including hourly bed checks and documentation, and provide closer observation as needed.
• Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing counselor skills.
• Medication administration and documentation.
• Occasional food shopping and purchasing of supplies when needed for daily program operations.
• Present cases to insurance companies and obtain prior approvals as assigned.
• Provide client transportation as needed.

Your Background

• Bachelor's/Associate's degree (preferred)
• High School Diploma with 2 years of relevant Human Services experience
• Must have excellent oral and written communication skills Must possess valid driver's license and reliable transportation.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Group-rate supplemental insurance options
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more