Counselor-EAP

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

Baptist Memorial Health Care Corporation is seeking a qualified Employee Assistance Counselor in Memphis, TN to provide confidential support to employees and dependents, assess needs, and guide problem resolution.

You will coordinate on-site events, maintain case management, and contribute to program policies while working under the EAP Director. A Master’s degree and LPC/LCSW licensure in TN/MS/AR are required, with multistate licensure preferred.

Qualifications

• Master’s degree in mental health, counseling, social work, or addiction field is required.
• Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) license in TN, MS, or AR is required.
• Multistate licensure in TN, AR, MS preferred.

Responsibilities

• Assess employees and dependents to facilitate problem resolution.
• Support client company managers and supervisors to meet service expectations.
• Organize on-site events and presentations to increase program utilization.
• Maintain a case management system ensuring continuity of care.
• Contribute to program policy development to improve EAP services.
• Coordinate Critical Stress Incident Management to meet customer needs.
• Respond to requests and complete goals supporting department priorities.

Skills

LICENSURE: LPC/LCSW

Crisis intervention

Critical Incident Stress Debriefing

Education

Master’s degree in mental health, counseling, social work, or addiction related field

Job description

Overview

Provides employee assistance services to client companies and their employees/dependents by following accepted employee assistance program standards to satisfy client needs and meet program standards. Under the direct supervision of the Director of the Employee Assistance Program. Responsible for 1 shift, 8 hours/day, 5 days/week emergency rotation as assigned. Incumbents are subject to overtime and callback as required by BMHCS. Assists with Critical Incident Stress debriefings, health fairs, and orientations as needed.

Job Responsibilities

• Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution.
• Provides support to client company managers and supervisors by assessing their needs to satisfactorily meet their requests and service expectations.
• Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.
• Maintains a case management system on all clients contacted by following established program policies and procedures to ensure a continuity of care service.
• Participates in the development of program policies and procedures by contributing ideas and actions to promote improved EAP product and services.
• Provides coordination of Critical Stress Incident Management to meet customer needs.
• Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.
• Completes assigned goals and responsibilities in support of department and organizational priorities

Experience Description

Minimum Required - Master’s degree in mental health, counseling, social work, or addiction related field.

Preferred/Desired - Mental health education.

Education Description

Minimum Required - Master's degree in mental health, counseling, social work or addiction related field.

Preferred/Desired

Training Description

Minimum Required

Preferred/Desired

Special Skills Description

Minimum Required

Preferred/Desired - Substance Abuse Professional designation. Critical Incident Stress Debriefing certificate.

Licensure Description

Minimum Required - Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW). Licensure in TN, MS, and/or AR required.

Preferred/Desired - Multistate licensure (TN, AR, and MS) preferred.