Counseling Office Admin and Student Services Lead

Great Valley School District; Sidley (PA); On-site; USD 40,000 - 50,000; Full time

Job summary

Great Valley School District is seeking a Counseling Office Administrative Assistant at Great Valley High School to provide administrative support for the counseling department. The role serves as the first point of contact for students, families and staff, handling confidential information and coordinating multiple priorities.

The position requires strong communication and organizational skills, ability to triage requests, and proficiency with office technology.

Qualifications

• High school diploma or equivalent; post-secondary coursework or administrative training preferred.
• Prior administrative, school office, counseling office, or student services experience preferred.
• Excellent verbal, written, interpersonal, and customer-service communication skills.
• Demonstrated ability to exercise sound judgment, think quickly, and respond calmly in time-sensitive situations.
• Ability to assess and triage multiple requests while identifying urgent or sensitive matters.

Responsibilities

• Serve as the first point of contact for the counseling office by answering calls, greeting visitors, and directing to counselors or resources.
• Assess and triage student, parent, staff, and visitor needs and determine urgency for response.
• Prepare and distribute counseling office communications to students, parents, and guardians.
• Create student passes for counselor appointments and update materials as needed.
• Maintain confidentiality and handle sensitive information per policies and laws.
• Schedule meetings and appointments for students on counselor calendars.
• Coordinate CARE and Section 504 meetings, inviting participants and sharing details.
• Coordinate enrollment-related appointments and ensure required records are received.
• Process transcript and educational records requests; transfer records as needed.
• Coordinate visits by college admissions representatives and military personnel.
• Administer and coordinate the local scholarship program and related deposits.

Skills

Excellent communication

Strong organizational skills

Discretion with confidential info

Ability to triage requests

Time management

Education

High school diploma or equivalent

Tools

Naviance

Canvas

Student information systems

Job description

Great Valley School District is seeking a Counseling Office Administrative Assistant at Great Valley High School to provide administrative support for the counseling department. The role serves as the first point of contact for students, families and staff, handling confidential information and coordinating multiple priorities.

The position requires strong communication and organizational skills, ability to triage requests, and proficiency with office technology.