Costco Brand Ambassador / Lead Generator - San Juan Capistrano, CA

Us Family Turf Llc; San Juan Capistrano (CA); On-site; USD 30,996 - 33,062; Full time

Benefits offered by this job

Flexible schedule

Paid training

Job summary

US Family Turf LLC is hiring outgoing, high-energy team members to represent their top-rated artificial turf company in San Juan Capistrano. This full-time/part-time role involves engaging Costco members, generating leads for consultations, and maintaining a professional presence. Candidates should have strong people skills and a customer service background. Offers flexible hours and competitive pay ranging from $22.50 to $24.00 per hour plus bonuses, with no cold calling.

Qualifications

• Strong people skills and comfort approaching strangers.
• Customer service experience preferred.
• Organized, punctual, and comfortable with basic CRM tools.
• Reliable transportation within assigned regions.

Responsibilities

• Greet and engage Costco members.
• Generate leads for onsite quotes.
• Schedule qualified in-home consultations.
• Log appointments and lead details in the CRM.

Skills

Strong people skills

Customer service experience

Organized and punctual

Basic CRM tool proficiency

Tools

CRM tools

Job description

Job description:

US Family Turf LLC

Pay: $22.50 - $24.00 per hour + Bonuses (Avg. $25–$35/hr)

Work Location: In-person

Job Types: Full-time, Part-time

We are seeking candidates based in San Juan Capistrano, CA ─ Servicing San Clemente and surrounding areas.

US Family Turf LLC is hiring outgoing, high-energy team members to represent our top-rated artificial turf company inside Costco. No door-to-door. No cold calling. Members come directly to you!

Mission of the Role

Generate qualified, high-value appointments by engaging Costco members in-store, educating them about the benefits of artificial turf, and scheduling free in-home consultations for our design/sales team. This role directly fuels company growth through meaningful customer interactions.

What You’ll Do

• Greet and engage Costco members at our turf booth or exit fence.
• Create interest and generate leads for onsite quotes.
• Share basic information about our products and services.
• Schedule qualified in-home design consultations — no selling or closing required.
• Maintain a polished, professional presence inside Costco.
• Log all appointments and lead details accurately in the CRM.
• Contribute positively to a fun, energetic environment.

Key Performance Expectations

• Maintain 10–15 qualified appointments per week on average.
• Achieve ≥ 85% appointment show rate.
• Contribute to a ≥ 40% close rate.
• Represent US Family Turf with professionalism and integrity.

Company Values

• Driven & Growth-Minded – We push ourselves to get better every day.
• Do What We Say – We deliver on our promises to customers and teammates.
• Deliver Amazing Service & Value – Premium quality, clear communication, genuine care.

Who Thrives in This Role

• Outgoing, friendly people who enjoy striking up conversations.
• Tenacious personalities who stay positive and bounce back quickly.
• Individuals who are goal-driven and motivated by bonuses.
• Reliable, articulate, and naturally engaging communicators.
• Great fit for students, performers, customer service pros, or anyone wanting flexible hours.

Requirements & Preferred Experience

• Strong people skills and comfort approaching strangers.
• Customer service experience preferred.
• Organized, punctual, and comfortable with basic CRM tools.
• Reliable transportation within assigned regions.
• Ability to stand for extended periods inside Costco.

Why You’ll Love Working With Us

• $22.50–$24/hr base + bonuses (avg. $25–$35/hr).
• Extremely flexible scheduling — work 4–8 hour shifts.
• No cold calling, canvassing, or door-to-door work.
• Simple, people-facing role.

Benefits

• Flexible schedule.
• Paid training.