Costco Brand Ambassador / Lead Generator - Oceanside, CA

Us Family Turf Llc; Oceanside (CA); On-site; USD 30,996 - 33,062; Full time

Benefits offered by this job

Flexible schedule

Paid training

Job summary

US Family Turf LLC is hiring team members to engage Costco customers and generate qualified appointments for in-home consultations regarding artificial turf. This role offers a base pay of $22.50 to $24.00 per hour plus bonuses averaging $25 to $35 per hour. Flexible scheduling is available, allowing for 4 to 8 hour shifts. Ideal candidates are outgoing, goal-driven communicators, and enjoy interacting with people in a dynamic environment.

Qualifications

• Strong people skills and comfort approaching strangers.
• Customer service experience preferred.
• Reliable transportation within assigned regions.

Responsibilities

• Greet and engage Costco members at our turf booth.
• Schedule qualified in-home design consultations.
• Maintain a polished, professional presence inside Costco.

Skills

Strong people skills

Customer service experience

Organized and punctual

Comfort with basic CRM tools

Outgoing and friendly

Job description

Overview

US Family Turf LLC

Pay: $22.50 - $24.00 per hour + Bonuses (Avg. $25–$35/hr)

Work Location: In-person

Job Types: Full-time, Part-time

We are seeking candidates based in Oceanside, CA — Servicing the San Clemente area.

US Family Turf LLC is hiring outgoing, high-energy team members to represent our top-rated artificial turf company inside Costco. No door-to-door. No cold calling. Members come directly to you!

Only 2 positions left — apply ASAP.

Mission of the Role

Generate qualified, high-value appointments by engaging Costco members in-store, educating them about the benefits of artificial turf, and scheduling free in-home consultations for our design/sales team. This role directly fuels company growth through meaningful customer interactions.

What You’ll Do

• Greet and engage Costco members at our turf booth or exit fence.
• Create interest and generate leads for onsite quotes
• Share basic information about our products and services
• Schedule qualified in-home design consultations — no selling or closing required
• Maintain a polished, professional presence inside Costco
• Log all appointments and lead details accurately in the CRM
• Contribute positively to a fun, energetic environment

Key Performance Expectations

• Maintain 10–15 qualified appointments per week on average
• Achieve ≥ 85% appointment show rate
• Contribute to a ≥ 40% close rate
• Represent US Family Turf with professionalism and integrity

Company Values

• Driven & Growth-Minded – We push ourselves to get better every day.
• Do What We Say – We deliver on our promises to customers and teammates.
• Deliver Amazing Service & Value – Premium quality, clear communication, genuine care.

Who Thrives in This Role

• Outgoing, friendly people who enjoy striking up conversations
• Tenacious personalities who stay positive and bounce back quickly
• Individuals who are goal-driven and motivated by bonuses
• Reliable, articulate, and naturally engaging communicators
• Great fit for students, performers, customer service pros, or anyone wanting flexible hours

Requirements & Preferred Experience

• Strong people skills and comfort approaching strangers
• Customer service experience preferred
• Organized, punctual, and comfortable with basic CRM tools
• Reliable transportation within assigned regions
• Ability to stand for extended periods inside Costco

Why You’ll Love Working With Us

• $22.50–$24/hr base + bonuses (avg. $25–$35/hr!)
• Extremely flexible scheduling — work 4–8 hour shifts
• No cold calling, canvassing, or door-to-door work
• Simple, people-facing role

Benefits

• Flexible schedule
• Paid training