Costco Brand Ambassador / Lead Generator - Mission Viejo, CA

US Family Turf LLC; Mission Viejo (CA); Vor Ort; USD 31.000 - 33.000; Vollzeit

Benefits dieser Stelle

Bonuses

Flexible schedule

Paid training

Zusammenfassung

US Family Turf LLC is hiring in Mission Viejo, CA to engage Costco members in-store, educate them about artificial turf, and schedule free in-home consultations for our design/sales team. Roles are in-person at Costco with flexible shifts and base pay of $22.50–$24 per hour plus bonuses.

Responsibilities include greeting customers, generating qualified leads, logging details in CRM, and maintaining a professional store presence.

Qualifikationen

• Customer service experience preferred.
• Able to stand for extended periods inside Costco.
• Organized and punctual.
• Comfortable with basic CRM tools.

Aufgaben

• Greet and engage Costco members at our turf booth or exit fence.
• Create interest and generate leads for onsite quotes.
• Schedule qualified in-home design consultations — no selling or closing required.
• Log all appointments and lead details accurately in the CRM.
• Maintain a polished, professional presence inside Costco.

Kenntnisse

People skills

Customer service

Reliable transportation

Tools

CRM tools

Jobbeschreibung

Job description:

US Family Turf LLC

Pay: $22.50 - $24.00 per hour + Bonuses (Avg. $25–$35/hr)

Work Location: In-person

Job Types: Full-time, Part-time

We are seeking candidates based in Mission Viejo, CA ─ Servicing San Clemente and surrounding areas.

US Family Turf LLC is hiring outgoing, high-energy team members to represent our top-rated artificial turf company inside Costco. No door-to-door. No cold calling. Members come directly to you!

Mission of the Role:

Generate qualified, high-value appointments by engaging Costco members in-store, educating them about the benefits of artificial turf, and scheduling free in-home consultations for our design/sales team. This role directly fuels company growth through meaningful customer interactions.

What You’ll Do:

• Greet and engage Costco members at our turf booth or exit fence.
• Create interest and generate leads for onsite quotes
• Share basic information about our products and services
• Schedule qualified in-home design consultations — no selling or closing required
• Maintain a polished, professional presence inside Costco
• Log all appointments and lead details accurately in the CRM
• Contribute positively to a fun, energetic environment

Key Performance Expectations:

• Maintain 10–15 qualified appointments per week on average
• Achieve ≥ 85% appointment show rate
• Contribute to a ≥ 40% close rate
• Represent US Family Turf with professionalism and integrity

Company Values:

• Driven & Growth-Minded – We push ourselves to get better every day.
• Do What We Say – We deliver on our promises to customers and teammates.
• Deliver Amazing Service & Value – Premium quality, clear communication, genuine care.

Who Thrives in This Role:

• Outgoing, friendly people who enjoy striking up conversations
• Tenacious personalities who stay positive and bounce back quickly
• Individuals who are goal-driven and motivated by bonuses
• Reliable, articulate, and naturally engaging communicators
• Great fit for students, performers, customer service pros, or anyone wanting flexible hours

Requirements & Preferred Experience:

• Strong people skills and comfort approaching strangers
• Customer service experience preferred
• Organized, punctual, and comfortable with basic CRM tools
• Reliable transportation within assigned regions
• Ability to stand for extended periods inside Costco

Why You’ll Love Working With Us:

• $22.50–$24/hr base + bonuses (avg. $25–$35/hr!)
• Extremely flexible scheduling — work 4–8 hour shifts
• No cold calling, canvassing, or door-to-door work
• Simple, people-facing role

Benefits:

• Flexible schedule
• Paid training