Cost Revenue Analyst

Vapi; San Francisco (CA); On-site; USD 165,000 - 185,000; Full time

Benefits offered by this job

Competitive salary

Equity ownership

Comprehensive health coverage

Quarterly off sites

Flexible time off

L&D budget $10k/year

Catered meals, transportation, gym

Job summary

Vapi is seeking an FP&A professional to own cost-of-revenue analysis end to end for our usage-based infrastructure. You will dissect COGS, gross margin, and unit economics across cloud, inference, and telephony costs to build actionable insights.

Within 90 days you will develop cost-per-minute and cost-per-call models, partner with Engineering on cost optimization, and forecast COGS in the operating plan to inform leadership decisions.

Qualifications

• 4–8 years in FP&A or cost/financial analysis.
• Comfort with unit economics and analyzing cloud/infrastructure costs.
• Strong Excel and financial modeling skills.
• High attention to detail and cross-functional collaboration.
• Experience at an infrastructure-heavy or usage-based company a nice to have.
• Familiarity with cloud cost tooling and data/BI tools a nice to have.

Responsibilities

• Analyze COGS, cost of revenue, and gross margin across cloud, inference and telephony costs.
• Build cost-per-minute and cost-per-call models linked to revenue activity.
• Collaborate with Engineering on infrastructure cost optimization.
• Forecast COGS in the operating plan for future cost projections.
• Support gross margin reporting and variance analysis for leadership.

Skills

FP&A / cost analysis

Excel / financial modeling

Unit economics

Cross-functional collaboration

Attention to detail

Tools

BI tools

Cloud cost tooling

Job description

Vapi (/ˈVɑːpi/): Voice AI that resolves, not transfers Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life Trusted by 1 million developers building the future of voice agents Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now!

Why We're Hiring

You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

What You'll Do

• 30 Days: Foundation & Discovery
  • Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.
  • Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.
• 60 Days: Building & Collaboration
  • Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.
  • Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.
• 90 Days: Strategy & Forecasting
  • Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
  • Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

Who You Are

• 4–8 years in FP&A or cost / financial analysis
• Comfort with unit economics and analyzing cloud / infrastructure costs
• Strong Excel / financial modeling skills
• High attention to detail and comfort working cross-functionally
• Experience at an infrastructure-heavy or usage-based company a nice to have
• Familiarity with cloud cost tooling and data / BI tools a nice to have

Why Vapi

• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer

• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off sites
• Flexible time off: Take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget
• Salary Range: $165,000 - $185,000

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.