Cosmetics Counter Manager - Valley Fair

Brobston Group; Santa Clara (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Brobston Group's Cosmetics Counter Manager leads a team of Beauty Advisors to deliver outstanding customer service and drive sales across in-store and online channels. You build relationships, share product knowledge, and maintain engaging merchandise presentation.

This role requires a high school diploma, 3–5 years of related experience, ability to read and interpret documents, and availability for flexible retail hours including weekends and holidays.

Qualifications

• High school diploma or equivalent is required.
• 3–5 years of related experience in retail or cosmetics.
• Ability to read and interpret instructional and procedural documents.
• Availability to work flexible retail hours including weekends and holidays.

Responsibilities

• Lead and supervise Beauty Advisors to deliver excellent customer service.
• Drive sales in-store and online through client engagement and technology.
• Participate in merchandising and operational activities.
• Support Beauty Advisors with product knowledge and welcoming service.

Skills

Customer service

Read/interpret documents

Education

High school diploma or equivalent

3-5 years experience

Job description

Summary

The Cosmetics Counter Manager leads and supervises Beauty Advisors to deliver excellent customer service and drive sales across in-store and online channels. The role builds customer relationships, supports product knowledge, and maintains an engaging merchandise presentation.

Responsibilities

• Create a seamless, enjoyable in-store experience and cultivate customer relationships.
• Drive sales with in-store and online clients through effective use of technology.
• Participate in merchandising and operational activities.
• Lead and support Beauty Advisors in providing welcoming service and product knowledge.

Requirements

• High school diploma or equivalent.
• 3-5 years of related experience.
• Ability to read and interpret instructional and procedural documents.
• Availability to work flexible retail hours, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and register equipment, and lift or move up to 25 pounds.