Cosmetics Counter Manager - Beauty Space

Brobston Group; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Brobston Group seeks a Cosmetics Counter Manager to lead a team of Beauty Advisors, driving exceptional customer service and sales both in-store and online. You will focus on building client relationships, sharing product knowledge, and maintaining compelling merchandise presentation to elevate the counter's performance.

The role requires a flexible retail schedule, the ability to stand for long periods, and the stamina to lift up to 25 pounds.

Qualifications

• High school diploma or equivalent.
• 3–5 years of related retail experience.
• Ability to read and interpret instructional documents.
• Flexible retail schedule including days, evenings, weekends and holidays.
• Ability to stand/walk for long periods and lift up to 25 pounds.

Responsibilities

• Lead and supervise Beauty Advisors to deliver excellent customer service.
• Drive sales in-store and online and build client relationships.
• Maintain engaging merchandise presentation and store standards.
• Provide guidance and training to team to sustain productivity.

Skills

Customer service

Sales experience

Team leadership

Education

High school diploma or equivalent

Tools

POS systems

Cash register

Job description

Summary

The Cosmetics Counter Manager leads and supervises a team of Beauty Advisors to deliver excellent customer service and drive sales in-store and online. The role focuses on building client relationships, sharing product knowledge, and maintaining an engaging merchandise presentation.

Responsibilities

• Create a seamless, enjoyable in-store experience and cultivate customer relationships.
• Drive sales with in-store and online clients using technology.
• Participate in merchandising and operational requirements.
• Lead and support Beauty Advisors in providing welcoming, knowledgeable service and maintaining sales-floor productivity.

Requirements

• High school diploma or equivalent.
• 3-5 years of related experience.
• Ability to read and interpret instructional documents.
• Availability for a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, perform common reaching and bending movements, use computers and register equipment, and frequently lift or move up to 25 pounds.