Cosmetics Counter Manager - South Coast Plaza

Brobston Group; Costa Mesa (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

Brobston Group in Costa Mesa, CA is seeking a Cosmetics Counter Manager to lead a team of Beauty Advisors and ensure exceptional customer service across in-store and online channels. You will focus on relationship-building, product knowledge, and engaging visual merchandising to drive sales and brand presence.

Responsibilities include coaching staff, maintaining a seamless shopping experience, and partnering with store leadership to meet sales goals while upholding operational standards.

Qualifications

• High school diploma or equivalent.
• 3–5 years of related experience.
• Ability to read and interpret instructional and procedural documents.
• Flexibility to work retail hours, including days, evenings, weekends and holidays.
• Ability to stand and walk for extended periods, use computers and point-of-sale equipment, and lift up to 25 pounds.

Responsibilities

• Create a seamless, enjoyable in-store experience and cultivate customer relationships.
• Drive sales with in-store and online clients using technology effectively.
• Participate in merchandising and operational responsibilities.
• Lead Beauty Advisors to deliver welcoming service and maintain strong productivity on the sales floor.

Skills

Customer service

Leadership

Sales experience

Client relationships

Product knowledge

Merchandising

Education

High school diploma or equivalent

Tools

POS equipment

Computers

Job description

Summary

The Cosmetics Counter Manager leads and supervises a team of Beauty Advisors, providing excellent customer service and supporting sales across in-store and online channels. The role focuses on building client relationships, sharing product knowledge, and maintaining an engaging merchandise presentation.

Responsibilities

• Create a seamless, enjoyable in-store experience and cultivate customer relationships.
• Drive sales with in-store and online clients using technology effectively.
• Participate in merchandising and operational responsibilities.
• Lead Beauty Advisors to deliver welcoming service and maintain strong productivity on the sales floor.

Requirements

• High school diploma or equivalent.
• 3-5 years of related experience.
• Ability to read and interpret instructional and procedural documents.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and point-of-sale equipment, and frequently lift or move up to 25 pounds.