Cosmetics Counter Manager - Soho

Brobston Group; New York (NY); On-site; USD 38,000 - 60,000; Full time

Job summary

Brobston Group is seeking a Cosmetics Counter Manager to lead a team of Beauty Advisors, delivering exceptional customer service and driving sales across in-store and online channels. You will focus on client relationships, product knowledge, and engaging product displays.

The role emphasizes building lasting client connections, applying merchandising and operational best practices, and guiding the team to maintain an inviting sales floor and strong product knowledge.

Qualifications

• High school diploma or equivalent.
• 3-5 years of related experience.
• Ability to interpret instructional and procedural documents.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and register equipment, and frequently lift or move up to 25 pounds.

Responsibilities

• Create a seamless, welcoming customer experience and cultivate client relationships.
• Drive sales with in-store and online clients using available technology.
• Participate in merchandising and operational requirements.
• Lead the team in providing product knowledge and maintaining an engaging sales floor.

Skills

Customer service

Sales

Team leadership

Merchandising

Education

High school diploma or equivalent

Job description

Summary

The Cosmetics Counter Manager leads and supervises a team of Beauty Advisors, delivering excellent customer service and driving sales across in-store and online channels. The role focuses on building client relationships, sharing product knowledge, and maintaining an engaging merchandise presentation.

Responsibilities

• Create a seamless, welcoming customer experience and cultivate client relationships.
• Drive sales with in-store and online clients using available technology.
• Participate in merchandising and operational requirements.
• Lead the team in providing product knowledge and maintaining an engaging sales floor.

Requirements

• High school diploma or equivalent.
• 3-5 years of related experience.
• Ability to interpret instructional and procedural documents.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and register equipment, and frequently lift or move up to 25 pounds.