Cosmetics Counter Manager - Lead & Elevate Beauty Sales

Socket.dev; BLOOMINGTON (MN); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Career development

Employee assistance

Job summary

Macy's is seeking a Counter Manager in Bloomington, MN to lead a dynamic team of Beauty Advisors and manage all aspects of a cosmetics brand. You will blend leadership, creativity, and customer engagement to deliver personalized consultations and expert product applications.

You will drive sales, analyze performance, and oversee stock presentation and hygiene while developing a loyal client base through outreach and follow-up. This role requires strong communication and a passion for beauty.

Qualifications

• 3-5 years of relevant retail, beauty, or leadership experience preferred.
• Strong customer service and relationship-building skills.
• Knowledge of beauty products, trends, and brand standards.
• Ability to lead a team and execute store initiatives.
• Excellent communication and organizational abilities.

Responsibilities

• Deliver exceptional customer service through consultations and product knowledge.
• Build lasting relationships with clients and drive development through outreach.
• Analyze sales results and implement strategies to grow the business.
• Plan and execute in-store and vendor-led events.
• Maintain brand standards through merchandising and hygiene.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Collaborate with vendors and store leadership to optimize outcomes.
• Resolve customer concerns professionally and promptly.
• Stay informed on new launches and beauty trends for team education.
• Manage multiple priorities in a fast-paced environment with attention to detail.

Skills

Customer service

Sales leadership

Retail experience

Beauty knowledge

Communication

Tools

Cash register

Job description

Macy's is seeking a Counter Manager in Bloomington, MN to lead a dynamic team of Beauty Advisors and manage all aspects of a cosmetics brand. You will blend leadership, creativity, and customer engagement to deliver personalized consultations and expert product applications.

You will drive sales, analyze performance, and oversee stock presentation and hygiene while developing a loyal client base through outreach and follow-up. This role requires strong communication and a passion for beauty.