Beauty Counter Lead - Elevate Customer Experience

Bloomingdale's Inc.; Minnetonka (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Incentives program

Job summary

Macy's Inc. in Minnetonka, MN is seeking a Counter Manager to lead a dynamic team of Beauty Advisors for a specific cosmetics brand.

You will blend leadership, creativity, and customer engagement to deliver genuine hospitality through personalized consultations and expert product application. You will drive sales, develop clients, analyze performance, plan vendor events, oversee stock and merchandising, and partner with store leadership to grow the business.

Qualifications

• 3-5 years of relevant retail, beauty, or leadership experience preferred.
• Ability to read and understand employment policies and safety rules in English.
• Strong communication and teamwork skills required.

Responsibilities

• Deliver exceptional customer service through personalized consultations and product knowledge.
• Lead and develop a team of Beauty Advisors to meet and exceed sales goals.
• Analyze business performance and drive strategic initiatives, events, and promotions.
• Maintain brand standards in merchandising, stock, and appearance of the counter.
• Foster client development through outreach, follow-up, and loyalty programs.
• Collaborate with vendors and store leadership to grow the business and customer base.

Skills

People leadership

Customer service

Sales & promotions

Job description

Macy's Inc. in Minnetonka, MN is seeking a Counter Manager to lead a dynamic team of Beauty Advisors for a specific cosmetics brand.

You will blend leadership, creativity, and customer engagement to deliver genuine hospitality through personalized consultations and expert product application. You will drive sales, develop clients, analyze performance, plan vendor events, oversee stock and merchandising, and partner with store leadership to grow the business.