Cosmetic Surgery Front Desk - Training Provided

Sono Bello; Green Bay (WI); Hybrid; USD 45,000 - 57,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K

EAP

PTO

Paid Holidays

Job summary

Sono Bello in Green Bay is seeking a dynamic Consult Experience Specialist (CES) to be the first point of contact for patients. You will ensure an exceptional experience from start to finish and thrive in a fast-paced aesthetic setting.

As a front-desk ambassador, you’ll greet clients, manage appointments, process payments, and support Sales Consultants while delivering professional, courteous service. Training provided and opportunities for growth are available.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication with strong interpersonal abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with computer systems and Microsoft Office.

Responsibilities

• Greet patients warmly and verify appointments for a seamless office introduction.
• Provide exceptional customer service throughout the patient journey.
• Support Sales Consultants by facilitating consultations and handling administrative tasks.
• Schedule appointments, process payments, and prepare deposits to ensure efficiency.
• Assist with patient inquiries and follow-ups pre- and post-operative.
• Prepare quotes and consent forms to support cross-selling of services.

Skills

Communication

Verbal communication

Interpersonal skills

Multitasking

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Sono Bello in Green Bay is seeking a dynamic Consult Experience Specialist (CES) to be the first point of contact for patients. You will ensure an exceptional experience from start to finish and thrive in a fast-paced aesthetic setting.

As a front-desk ambassador, you’ll greet clients, manage appointments, process payments, and support Sales Consultants while delivering professional, courteous service. Training provided and opportunities for growth are available.