Cosmetic Surgery Front Desk & Closings

HR Partners Inc.; Norcross (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Drainless Aesthetic Institute in Kennesaw, GA is seeking a warm, organized Front Desk and Closer to deliver an elevated patient experience from inquiry to consultation and financing discussions. This role blends hospitality, scheduling, lead follow-up, and consultation coordination while maintaining professional boundaries.

You will schedule visits, manage patient records, explain pricing and financing options, collect deposits, and support conversion with discretion.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and interpersonal skills.
• Strong telephone, written, and verbal communication.
• Strong organization, follow-up, and time-management.
• Ability to manage multiple priorities in a patient-facing environment.
• Professional appearance and demeanor appropriate for a cosmetic surgery practice.
• Ability to discuss pricing and financial information confidently.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Welcome patients and visitors in a warm, professional, and discreet manner.
• Schedule consultations, pre-operative visits, procedures, post-operative appointments, and follow-up visits.
• Maintain accurate patient demographic, scheduling, and administrative information.
• Provide approved information regarding services, pricing, deposits, financing options, consultation scheduling, and next steps.
• Conduct the financial and closing portion of consultations independently and within approved guidelines.
• Follow up consistently with prospective patients and consultation leads and maintain accurate lead-tracking records.
• Use the Company's CRM, telephone, scheduling, payment, and financing systems; training will be provided.

Skills

Customer service

Interpersonal skills

Communication skills

Organization

Time management

Professional appearance

Discretion and confidentiality

Education

High school diploma or equivalent

Tools

CRM software

Job description

The Drainless Aesthetic Institute in Kennesaw, GA is seeking a warm, organized Front Desk and Closer to deliver an elevated patient experience from inquiry to consultation and financing discussions. This role blends hospitality, scheduling, lead follow-up, and consultation coordination while maintaining professional boundaries.

You will schedule visits, manage patient records, explain pricing and financing options, collect deposits, and support conversion with discretion.