Cosmetic Practice Manager: Lead Ops & Patient Experience

Qualderm; Minnesota; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Discounts

Referral Bonus Program

Job summary

Omni Cosmetic, part of QualDerm Partners, is seeking a hands‑on Practice Manager to lead daily business operations across plastic surgery, cosmetic services, and nonsurgical MedSpa treatments. This on‑site leadership role is based in Wayzata, Minnesota, with travel to St. Cloud, and a Monday–Friday schedule.

You will lead a team, optimize patient flow, and partner with physicians and clinical leaders to deliver excellent patient experiences and support practice growth.

Qualifications

• Three to five years of experience in a healthcare office.
• Bachelor’s degree in business, healthcare administration, or related field preferred; MBA/MHA a plus.
• Excellent verbal and written communication; strong organization and problem-solving.
• Willingness to travel to assigned locations; travel required.

Responsibilities

• Lead and develop your team.
• Oversee patient registration, calls, appointments, surgery scheduling, medical records, and payment collection.
• Coordinate administrative aspects of surgery scheduling with surgeons, anesthesia, nursing, surgical center staff, and patient coordinators.
• Partner with providers and clinical leaders to improve schedules, patient flow, and consultation/case capacity.
• Support consistent workflows across Wayzata and St. Cloud, assisting directly when needed.
• Collaborate with HR to recruit, onboard, train, and coach practice staff.

Skills

People leadership

Operational planning

Customer service

Communication skills

Team development

Education

Bachelor's degree in business/hc administration

MBA/MHA preferred

Tools

Microsoft Office

EMR systems

Practice management systems

Job description

Omni Cosmetic, part of QualDerm Partners, is seeking a hands‑on Practice Manager to lead daily business operations across plastic surgery, cosmetic services, and nonsurgical MedSpa treatments. This on‑site leadership role is based in Wayzata, Minnesota, with travel to St. Cloud, and a Monday–Friday schedule.

You will lead a team, optimize patient flow, and partner with physicians and clinical leaders to deliver excellent patient experiences and support practice growth.