Correspondence Specialist: Write Clear Replies & Compile Data

Course Advisor; United States; On-site; USD 24,460 - 56,550; Full time

Job summary

Course Advisor is seeking a Correspondence Clerk to handle electronic and written correspondence. Responsibilities include composing replies to customer inquiries, preparing records for mailing, and reviewing incoming requests. Ideal candidates will possess strong writing and comprehension skills, along with proficiency in tools such as Microsoft Office and SAP. The position offers a competitive salary range between $24,460 and $56,550 annually, depending on experience. Applicants should be ready to communicate effectively and make judicious decisions in a fast-paced environment.

Qualifications

• Excellent writing skills for effective communication.
• Strong reading comprehension abilities.
• Active listening to understand others' points.
• Critical thinking to solve problems logically.
• Good judgment in decision-making processes.
• Ability to convey information clearly verbally.

Responsibilities

• Compose letters or electronic correspondence in reply to requests.
• Create records for shipment by certified mail.
• Read and assess incoming correspondence for issues.
• Coordinate with company personnel for request compliance.
• Compile relevant data for customer-specified products.
• Review correspondence for accuracy before finalizing.

Skills

Writing

Reading Comprehension

Active Listening

Critical Thinking

Judgment and Decision Making

Speaking

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft Outlook

Data entry software

SAP

Microsoft SharePoint

Electronic health record (EHR) software

Job description

Course Advisor is seeking a Correspondence Clerk to handle electronic and written correspondence. Responsibilities include composing replies to customer inquiries, preparing records for mailing, and reviewing incoming requests. Ideal candidates will possess strong writing and comprehension skills, along with proficiency in tools such as Microsoft Office and SAP. The position offers a competitive salary range between $24,460 and $56,550 annually, depending on experience. Applicants should be ready to communicate effectively and make judicious decisions in a fast-paced environment.