Corporate Technical Support Rep

TEKsystems; United States; Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Training program

Remote-friendly

Health benefits

401(k) plan

Job summary

TEKsystems is hiring a Corporate Technical Support Representative in Somerset, NJ, offering a hybrid schedule with 3 days remote and 2 onsite. The role supports customers on software, connectivity, Bluetooth, and mobile device issues, delivering a high-quality support experience.

You’ll handle inbound calls and emails, troubleshoot problems, document interactions, and guide users through solutions, with training provided and a clear path into IT support careers within a global organization.

Qualifications

• Customer service experience and strong communication skills.
• Experience in call center, customer support, help desk or technical support environment.
• Recent IT graduates encouraged to apply.
• Comfortable learning and troubleshooting software, mobile devices, and Bluetooth technology.
• Experience with Microsoft Office and web-based applications.

Responsibilities

• Handle inbound customer calls and emails related to software and device support
• Troubleshoot connectivity, Bluetooth, mobile device, and application issues
• Document customer interactions and support cases
• Walk users through technical solutions in a clear and professional manner
• Escalate complex issues when appropriate
• Assist with device compatibility testing and product support activities

Skills

Customer service

Communication

Problem solving

Multi-system navigation

Education

IT/ Computer Support education

Tools

Microsoft Office

Web-based applications

Job description

Corporate Technical Support Representative

Hybrid Schedule | Somerset, NJ | 3 Days Remote / 2 Days Onsite | $20/hr | Monday-Friday | 11:30AM-8:00PM EST

Want to break into tech support without needing years of IT experience? This opportunity is ideal for customer service professionals, call center representatives, help desk candidates, and recent technical graduates looking to build a career in technical support while maintaining a remote‑heavy work schedule.

You’ll support customers with software, connectivity, Bluetooth, and mobile device issues, helping resolve problems and delivering an exceptional customer experience.

What You’ll Do

• Handle inbound customer calls and emails related to software and device support
• Troubleshoot connectivity, Bluetooth, mobile device, and application issues
• Document customer interactions and support cases
• Walk users through technical solutions in a clear and professional manner
• Escalate complex issues when appropriate
• Assist with device compatibility testing and product support activities

What We’re Looking For

• Strong customer service and communication skills
• Experience in a call center, customer support, help desk, service desk, or technical support environment
• Recent graduates with IT, Computer Support, Networking, or related technical education are encouraged to apply
• Comfortable learning and troubleshooting software, mobile devices, and Bluetooth technology
• Strong problem‑solving ability and attention to detail
• Ability to navigate multiple systems while assisting customers
• Experience with Microsoft Office and web‑based applications

Why Apply?

• Remote‑heavy hybrid schedule with 3 work‑from‑home days per week
• Consistent Monday‑Friday schedule
• Later shift (11:30AM-8:00PM EST) ideal for candidates who prefer a later start to their day
• No overnight hours and no weekend requirements
• Structured training program and ongoing team support
• Great stepping stone into IT Support, Help Desk, Technical Support, or Systems Support careers
• Opportunity to gain hands‑on troubleshooting experience with software and connected devices
• Work for a global organization known for innovation and technology

Training Schedule: Monday‑Friday, 9:00AM-6:00PM EST for approximately 3‑6 weeks, then transition to the permanent 11:30AM-8:00PM EST schedule.

Ideal backgrounds: Technical Support Representative, Help Desk Technician, Customer Support Specialist, Call Center Representative, Service Desk Analyst, IT Support Associate, Computer Support Technician, or Recent IT Graduate.

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Job Type & Location

This is a Contract position based out of Somerset, NJ.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long‑term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Somerset, NJ.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a hybrid position in Somerset,NJ.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.