Corporate Security Site Lead – 24/7 Operations

Securitas Inc.; Andover (MA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Employer Matching

Paid Time Off

Paid Training

Company-Paid Life Insurance

Uniforms Provided

Employee Assistance Program (EAP)

Employee Discount Programs

Job summary

Securitas Inc. is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus in Andover, MA.

This hands-on role requires managing personnel, coordinating 24/7 coverage, and maintaining strong client relationships while upholding the highest standards of service and professionalism. You will supervise security Officers, oversee scheduling, conduct training, respond to incidents, and ensure accurate reporting and payroll administration.

Qualifications

• Prior security supervisory or management experience strongly preferred.

Responsibilities

• Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
• Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
• Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
• Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
• Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
• Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
• Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
• Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
• Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
• Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.

Skills

Leadership

Team management

Customer service

Communication

Job description

Securitas Inc. is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus in Andover, MA.

This hands-on role requires managing personnel, coordinating 24/7 coverage, and maintaining strong client relationships while upholding the highest standards of service and professionalism. You will supervise security Officers, oversee scheduling, conduct training, respond to incidents, and ensure accurate reporting and payroll administration.