Corporate IT Specialist

Riva Solutions Inc

Reston (VA)

On-site

USD 70,000 - 80,000

Full time

26 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Riva Solutions Inc in Reston, VA is seeking a proactive Corporate IT Administrator to support the day-to-day technology needs of employees and the corporate environment. You will manage devices, user access, and IT documentation while ensuring a secure and reliable tech landscape.

The role requires hands-on problem solving, strong communication with non-technical staff, and collaboration with a small Corporate IT team.

Qualifications

Must reside in the Washington, DC Metro region and be able to work from RIVA’s Reston office as needed to support equipment deployment, office technology, employee needs, and company events.
1-3 years of hands-on Corporate IT, IT support, systems administration, or similar experience.
Hands-on experience supporting Microsoft 365 environments, including Entra ID (Azure AD), Exchange Online, Teams, SharePoint Online, and OneDrive.
Experience supporting and configuring Windows endpoints.
Experience with Microsoft Intune or another endpoint management platform.
Experience provisioning and deprovisioning users, managing permissions, assigning licenses, and supporting identity and access management.
Experience troubleshooting common hardware, software, endpoint, access, and connectivity issues.
Experience working with an IT help desk or ticket management platform.
Ability to document technical processes, procedures, configurations, and troubleshooting instructions.
Strong customer-service mindset with the ability to communicate technical concepts clearly to non-technical employees.
Strong organizational skills and ability to manage multiple requests and priorities.

Responsibilities

End-User & Help Desk Support: Provide responsive day-to-day technical support to employees, troubleshooting hardware, software, Microsoft 365, access, connectivity, and endpoint issues.
Endpoint & Equipment Management: Support the lifecycle of company laptops and equipment, including configuration, deployment, inventory, replacement, returns, and secure retirement.
User & Access Administration: Onboarding and offboarding by provisioning and deprovisioning accounts, licenses, permissions, and access.
Microsoft 365 & Collaboration Tools: Administration and user support for Microsoft 365, Teams, SharePoint Online, OneDrive, Exchange Online, Slack.
Security & Compliance Support: Follow IT security policies, assist with endpoint security, access reviews, and audit activities.
IT Projects & Process Improvement: Assist with implementations, upgrades, migrations, testing, and automation using Power Automate and scripting.