Corporate IT Administrator: Endpoints, M365 & Support

RIVA Solutions, Inc.; Reston (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

RIVA Solutions, Inc. is seeking a proactive Corporate IT Administrator to support daily technology needs for our employees and corporate environment in Reston. You will administer systems, manage devices, user access, and documentation while ensuring a secure and reliable IT footprint.

The role balances hands-on user support with ongoing administrative tasks, requiring approachable, responsive, and technically capable candidates who can work with internal teams and external partners.

Qualifications

• 1–3 years of hands-on Corporate IT or IT support experience.
• Experience supporting Microsoft 365 environments, Entra ID, Exchange Online, Teams, SharePoint Online, and OneDrive.
• Experience provisioning and deprovisioning users, managing permissions, licenses, and access.

Responsibilities

• Provide day-to-day technical support across corporate systems, devices, apps, and collaboration tools.
• Troubleshoot hardware, software, access, and endpoint issues; document resolutions.
• Manage IT help desk tickets from intake to closure and ensure SLAs.
• Administer corporate devices lifecycle: provisioning, deployment, and disposal.
• Configure devices with Microsoft Intune and security standards.
• Manage user accounts, licenses, groups, and permissions across 365, Entra ID, Slack.
• Support SharePoint Online sites, permissions, libraries, and docs.
• Assist with automation improvements using Power Automate and PowerShell.

Skills

Microsoft 365 environments

Entra ID

End-user support

Ticket management

Automation (Power Automate)

SharePoint Online

Slack administration

Power BI

PowerShell

Tools

Slack

Power Automate

Power BI

PowerShell

Microsoft Intune

Entra ID

Job description

RIVA Solutions, Inc. is seeking a proactive Corporate IT Administrator to support daily technology needs for our employees and corporate environment in Reston. You will administer systems, manage devices, user access, and documentation while ensuring a secure and reliable IT footprint.

The role balances hands-on user support with ongoing administrative tasks, requiring approachable, responsive, and technically capable candidates who can work with internal teams and external partners.