CORPORATE HUMAN RESOURCES MANAGER

Townsend Corporation; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

401k + 4% match

Job summary

Townsend Corporation seeks a Corporate Human Resources Manager to lead employee relations, HR analytics, and governance in a manufacturing-oriented environment. The role focuses on investigations, policy guidance, and data-driven HR processes.

Based in Munice, IN, the position oversees HR reporting, dashboards, and process improvements, with a strong emphasis on data integrity and compliance across multiple sites.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• 6+ years of progressive HR experience including employee relations, HR operations, HR systems, or workforce analytics.
• Experience supporting industrial/field-based environments (manufacturing, utilities, logistics, etc.).
• Demonstrated experience managing complex employee relations cases and workplace investigations.
• Ability to analyze HR data, identify trends, root causes, and translate findings into practical business recommendations.
• Experience developing HR reports, dashboards, SOPs, workflows, and process documentation.
• Advanced proficiency in Excel (pivot tables, lookups, data validation) and PowerPoint.
• Experience with HRIS, case management, or workforce reporting systems.
• Strong knowledge of federal and state employment laws; able to handle confidential information.

Responsibilities

• Serve as a senior advisor and escalation point for complex employee relations matters; conduct workplace investigations and provide findings and actions.
• Evaluate employee relations cases to identify trends, risks, and organizational impact.
• Counsel employees and managers on policy and employment law considerations.
• Serve as a subject matter expert for HR systems, reporting, and data integrity.
• Develop recurring and ad hoc HR reports and dashboards highlighting workforce trends and metrics.
• Standardize reporting definitions and promote data consistency across the organization.
• Map HR processes; identify gaps and redesign future state workflows with clear ownership.
• Develop, update, and maintain HR SOPs, templates, and decision trees; support manager resources.
• Monitor effectiveness of process improvements and report against measures.
• Identify opportunities to leverage HR technology, automation, and self-service to improve efficiency and the employee experience.

Education

Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Industrial Relations, or related field

6+ years progressive HR experience

Employee relations & investigations

HR operations & systems

Workforce analytics & reporting

Data-driven decision making

Microsoft Excel (advanced)

Microsoft PowerPoint (advanced)

Tools

ADP Workforce Now

Power BI

HRIS

Job description

Position: CORPORATE HUMAN RESOURCES MANAGER

Location: Munice, IN

Job Id:1432

# of Openings:1

We Offer:

• Weekly pay
• Growth & Development within the company.
• 401k + 4% match.

Essential Duties and Responsibilities:

Employee Relations and Workforce Risk Analysis

• Serve as a senior advisor and point of escalation for complex employee relations matters; conduct objective workplace investigations and provide clear findings and recommended actions.
• Evaluate employee relations cases collectively to identify recurring concerns, organizational trends, and areas of risk.
• Counsel employees and managers on concerns related to company policies and applicable employment laws, including Equal Employment Opportunity requirements, Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other federal, state, and local employment regulations.

HRIS Reporting and Workforce Analytics

• Serve as a subject matter expert for HR systems, workforce reporting, and HR data integrity.
• Develop recurring and ad hoc reports that provide insight into workforce trends, employee performance, and key HR metrics.
• Create dashboards that translate HR data into a clear workforce story, including trends, risks, root causes, and recommended actions.
• Develop reporting standards and data definitions to promote consistency across the organization.
• Maintain appropriate confidentiality and data security when working with employee and organizational information.

HR Process Improvement and Governance

• Review HR processes and identify gaps, delays, duplicative work, unclear ownership, and breakdowns in handoffs between HR functions and business partners.
• Map current state processes and develop improved future state workflows with clearly defined responsibilities and controls.
• Develop, update, and maintain HR standard operating procedures, process guides, templates, decision trees, and manager resources.
• Monitor the effectiveness of implemented process improvements and report progress against established measures.
• Identify opportunities to use HR technology, automation, self-service, and reporting tools to improve efficiency and the employee experience.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Industrial Relations, or a related field.
• Six or more years of progressive Human Resources experience, including significant responsibility for employee relations, HR operations, HR systems, or workforce analytics.
• Prior HR experience supporting an industrial, field based, manufacturing, construction, utilities, logistics, transportation, or similarly complex workforce environment.
• Demonstrated experience managing complex employee relations cases and workplace investigations.
• Demonstrated ability to analyze HR data, identify trends, determine root causes, and translate findings into practical business recommendations.
• Experience developing HR reports, dashboards, standard operating procedures, workflows, and process documentation.
• Advanced proficiency in Microsoft Excel, including pivot tables, lookups, data validation, formulas, data reconciliation, and the analysis of large data sets
• Advanced proficiency in Microsoft PowerPoint, with the ability to develop clear and executive-ready presentations
• Experience working with HRIS, case management, or workforce reporting system
• Strong knowledge of federal and state employment laws and established employee relations practices
• Ability to handle sensitive and confidential information with sound judgment and discretion

Preferred Qualifications

• Experience supporting a multi-state, multi-location, or acquisition driven organization
• Experience with ADP
• Experience creating dashboards using Power BI or similar business intelligence tools

Knowledge, Skills and Abilities

• Strong employee relations judgment and the ability to balance employee, legal, operational, and organizational considerations
• Strong analytical skills with the ability to move from individual cases and data points to broader organizational conclusions
• Ability to explain complex information in a clear, practical, and concise manner
• Strong process orientation and attention to detail
• Ability to identify underlying process failures rather than only addressing individual symptoms
• Strong project management, organization, and follow-through
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced and evolving organization
• Practical understanding of the challenges associated with dispersed, hourly, field based, and operational workforces