Corporate Fleet Account Manager

Excel Facility Services; Nutley (NJ); On-site; USD 75,000 - 85,000; Full time

Job summary

Excel Facility Services in Nutley, NJ is seeking a Corporate Fleet Account Manager to lead the fleet-washing program for our corporate clients. You will be the primary liaison between the client, Excel management and field crews, overseeing about 6,000 washes per month and coordinating schedules and resources.

The role requires strong project management, attention to safety and quality, and the ability to monitor weekly performance against targets while coordinating with client locations and

Qualifications

• No formal education requirements stated in ad.

Responsibilities

• Serve as the client's single point of contact for the fleet-washing program.
• Manage approximately 6,000 scheduled vehicle washes per month across assigned markets.
• Develop weekly and monthly washing schedules.
• Coordinate vehicle availability with client locations.
• Provide schedules and daily assignments to Crew Leads.
• Monitor production throughout the week and track weekly targets.

Skills

Fleet management

Client liaison

Scheduling

Job description

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Corporate Fleet Account Manager

Management Nutley, NJ, US

3 days ago Requisition ID: 1781

Salary Range: $75,000.00 To $85,000.00 Annually

Position Summary:

The Corporate Fleet Account Manager has overall responsibility for the successful execution of Excel Facility Services Group's fleet-washing program. The Account Manager serves as the primary liaison between the corporate client, individual client locations, Excel management and field fleet-washing crews.

Key Responsibilities:

• Serve as the client's single point of contact for the fleet-washing program.
• Manage approximately 6,000 scheduled vehicle washes per month across assigned markets.
• Develop weekly and monthly washing schedules.
• Coordinate vehicle availability with individual client locations.
• Provide schedules and daily assignments to Crew Leads.
• Monitor production throughout the week rather than waiting until month-end.
• Track companywide target of approximately 1,386 washes/week.
• Track individual crew target of approximately 462 washes/week.
• Identify crews or locations falling behind schedule and implement recovery plans.
• Coordinate make-up service for vehicles that were unavailable.
• Review daily Crew Lead production reports.
• Verify vehicle/unit documentation and service records.
• Manage client complaints and quality concerns.
• Coordinate re-washes when appropriate.
• Perform periodic field visits and quality inspections.
• Monitor safety and wastewater-compliance procedures.
• Review chemical, equipment and supply requirements.
• Coordinate equipment repairs and backup equipment.
• Coordinate relief staffing for callouts and emergencies.
• Monitor overtime and labor utilization.
• Review Crew Lead performance incentives.
• Prepare weekly/monthly client KPI reporting.
• Conduct client operational meetings and performance reviews.
• Coordinate with Excel accounting to verify monthly billable vehicle counts.
• Identify opportunities for operational efficiencies and additional fleet/facility services.

• In office position
• Scheduled vehicles
• Available vehicles
• Completed vehicles
• Client-unavailable vehicles
• Missed vehicles

Flexible Schedule with start time as early as 4am