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Benefits offered by this job
Competitive market wages
Medical, vision, dental benefits
401(k) retirement plan
Paid time off
Employee discounts
Job summary
Huffines Auto Dealerships is looking for a Corporate Automotive Fixed Operations Training Consultant to support and train fixed operation service teams across dealerships in Wisconsin. The ideal candidate has at least 2 years of training facilitation experience and over 5 years in new car dealership fixed ops. Responsibilities include training staff, monitoring service quality, and improving customer satisfaction. Competitive benefits offered, including medical and paid time off.
Qualifications
2+ years of experience in training facilitation in various settings.
5+ years of experience in new car dealership fixed operations.
Minimum 3 years as an automotive service advisor.
Responsibilities
Train management and service teams to enhance customer service.
Conduct process audits and create improvement plans.
Improve CSI scores through training and follow-up.
Skills
Training facilitation
Customer service
Analytical abilities
Communication skills
Collaboration
Tools
Reynolds and Reynolds
Dealertrack
X-Time
Job description
Huffines Auto Dealerships is looking for a Corporate Automotive Fixed Operations Training Consultant to support and train fixed operation service teams across dealerships in Wisconsin. The ideal candidate has at least 2 years of training facilitation experience and over 5 years in new car dealership fixed ops. Responsibilities include training staff, monitoring service quality, and improving customer satisfaction. Competitive benefits offered, including medical and paid time off.