Automotive Internet Sales Representative

DARCARS Automotive Group; Englewood (NJ); Sur place; USD 42 000 - 75 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Community service initiatives

Career advancement opportunities

Résumé du poste

DARCARS Automotive Group is hiring an Internet Representative to nurture inbound prospects using the DARCARS Approach to Sales. You will guide them with information, answer questions, and connect them to a sales manager for next steps.

Earning potential ranges from $42,000 to $75,000 based on experience. You will pull inquiries from CRM, respond via phone, text, chat, or email, and convert inquiries to dealership visits.

Qualifications

• Must be computer savvy with full working knowledge of Microsoft Office Suite.
• Quick-study with ability to absorb product and service information.
• Excellent listening, verbal, and written communication skills.
• Able to work weekends and holidays.
• Committed to process improvement, innovation, and excellence.
• Persistent and eager to learn and share ideas in a collaborative team environment.

Responsabilités

• Pull inquiries from CRM and respond via phone, text, chat, or email depending on customer preference.
• Serve as the first-level expert on products, services, the purchase process, and the DARCARS brand.
• Convert inquiries to dealership visits and set test-drive or purchase appointments.
• Adhere to customer communication scripts.
• Ensure 100% contact activity by recording information in the CRM in real time and maintaining relationships with store personnel.
• Must be at least eighteen years of age.

Connaissances

Microsoft Office Suite

Communication skills

Description du poste

DARCARS Automotive Group is now hiring for anInternet Representativeto join our team!
Potential Earning Based On experience from 42K to 75K

As anInternetRepresentative,your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.

In this role, you'll:

• Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text,chat,or email based on potential customer's expressed preference
• Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
• Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support
• Adhere to customer communication scripts
• Ensure 100% of contact activity, by recording customer information in the CRM in real time Develop/maintain relationships with related store personnel
• Must be at least eighteen years of age

For this role, you'll need to be:

• You are computer savvy with a full working knowledge of Microsoft Office Suite
• You are a quick-study, able to absorb substantive product and service information
• You have exceptional listening, verbal, and written communication skills
• You are able to workweekends and holidays
• You have demonstrated a commitment to process improvement, innovation, and excellence
• You are persistent and eager to learn new things and share new ideas in a collaborative, team environment
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

#indeedhigh