Corporate Aircraft Scheduler

ONEOK Services Company; Tulsa (OK); On-site; USD 80,000 - 120,000; Full time

Job summary

The ONEOK Services Company is seeking a Corporate Aircraft Scheduler & Aviation Operations Specialist in Tulsa, OK. This professional role focuses on planning, coordinating, and optimizing corporate aviation operations, including aircraft scheduling, passenger travel coordination, and fleet utilization for executives and travelers.

You will partner with flight crews, executives assistants, IT, and vendors to design and execute schedules, manage disruptions, and maintain complete records, with an

Qualifications

• 1–3+ years in corporate aviation or flight operations.
• Experience advising senior executives and assistants.
• Experience with aviation scheduling software.
• Corporate aviation experience preferred.
• Experience using aviation scheduling or trip-management software.
• Proficiency with Excel, SharePoint, and Power BI.

Responsibilities

• Plan and coordinate corporate aircraft scheduling requests.
• Develop schedules to optimize fleet utilization and crew resources.
• Analyze changing requirements and provide solutions.
• Coordinate complex passenger itineraries and ground transportation.
• Maintain accurate operational and passenger records.
• Collaborate with IT and stakeholders on aviation software.
• Support process automation and data reporting.
• Serve as liaison between Aviation, executives, and other teams.

Skills

Aviation scheduling

Crew coordination

Operational analysis

Executive communication

Stakeholder management

Education

Bachelor's degree in Aviation Management

Tools

Aviation scheduling software

Microsoft Excel

SharePoint

Power BI

Power Automate

Job description

#WeAreONEOK - Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

The Corporate Aircraft Scheduler & Aviation Operations Specialist is a professional-level position responsible for the planning, coordination, analysis, and optimization of corporate aviation operations. This role serves as a key operational resource for aircraft scheduling, passenger travel coordination, fleet and crew utilization, aviation technology systems, operational data, and department reporting.

Essential Functions and Responsibilities

• Independently evaluate, prioritize, and coordinate corporate aircraft scheduling requests based on operational requirements, aircraft availability, crew resources, maintenance requirements, passenger needs, and department priorities.
• Develop and manage aircraft schedules to optimize fleet utilization, operational efficiency, crew resources, and passenger service.
• Analyze changing operational requirements and develop appropriate solutions to aircraft, crew, passenger, maintenance, and logistical constraints.
• Exercise professional judgment in identifying scheduling conflicts, operational risks, resource constraints, and alternative solutions.
• Anticipate operational requirements and proactively recommend schedule adjustments or resource solutions when appropriate.
• Coordinate complex passenger itineraries, ground transportation, catering, and other trip-specific requirements.
• Collaborate with flight crews, maintenance personnel, executive assistants, passengers, vendors, and other stakeholders to ensure effective execution of flight operations.
• Manage schedule disruptions and operational changes resulting from weather, maintenance, aircraft availability, passenger requirements, or other evolving conditions.
• Maintain complete and accurate operational, scheduling, trip, and passenger records.
• Serve as a department subject matter resource and power user for aviation scheduling, flight operations, reporting, collaboration, and information-management systems.
• Partner with Information Technology and other technical resources in the design, development, testing, implementation, and continuous improvement of proprietary aviation software and technology solutions.
• Translate aviation operational requirements and business needs into functional system requirements, workflows, and process improvements.
• Evaluate existing operational processes and identify opportunities to improve efficiency through automation, technology, standardization, and system integration.
• Participate in user acceptance testing, system validation, implementation, troubleshooting, and continuous improvement of aviation technology platforms.
• Develop and maintain standardized digital workflows, forms, reporting processes, SharePoint resources, databases, and operational information systems.
• Troubleshoot technology, data, and workflow issues and coordinate solutions with Information Technology, software developers, vendors, and other technical resources.
• Serve as a professional liaison between Aviation, company executives, executive assistants, Information Technology, vendors, and other internal business functions.
• Build effective working relationships with stakeholders to understand requirements, resolve operational challenges, and support business travel needs.
• Communicate operational considerations, schedule changes, alternatives, and recommendations clearly and professionally.
• Provide a high level of service to company executives, passengers, executive assistants, and internal stakeholders.
• Exercise discretion and professional judgment when handling confidential executive travel, passenger information, operational data, and company information.
• Support department leadership with special projects, operational analysis, technology initiatives, and continuous improvement efforts.

Education

Bachelor's Degree in Aviation Management, Business Administration, Information Systems, Data Anaytics, or a related field preferred.

Work Experience

• 1-3+ years of experience in corporate aviation, flight operations, aircraft scheduling, aviation systems, or a related professional field.
• Experience interactive, advising, directing, and communicating effectively with high level executives and executives assistants
• Experience using aviation scheduling and flight operations software preferred
• Corporate aviation experience strongly preferred.
• Experience analyzing operational requirements and independently coordinating solutions involving multiple resources and stakeholders.
• Experience interacting with, advising, and communicating effectively with senior executives and executive assistants.
• Experience using aviation scheduling, flight operations, or trip-management software preferred.
• Experience with Microsoft Excel, Microsoft 365, SharePoint, Power BI, Power Automate, or comparable business technology platforms preferred.