Core Laboratory Manager — Lead Lab Operations & Quality

baystatehealth; Springfield (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Excellent compensation

Medical insurance

PTO with increases

Education reimbursement

403b retirement match

Wellbeing programs

Life insurance

Homebuyer assistance

Job summary

Baystate Health in Springfield, MA, seeks a core manager for the laboratory. The role oversees clinical chemistry, hematology, flow cytometry, and point-of-care testing, ensuring CLIA/CAP/JCAHO compliance and sustained quality service. Leads staff education and performance improvement to support Baystate Health’s care goals.

The position emphasizes responsible management, collaboration with medical directors, and delivering high-quality laboratory services to the western Massachusetts region.

Qualifications

• Bachelor's degree in a clinical laboratory sciences field.
• MT (ASCP) or equivalent.
• 5+ years management experience in a clinical laboratory setting.

Responsibilities

• Manage laboratory services including pre-analytical Central Processing workflows, clinical chemistry, hematology, flow cytometry, and point-of-care testing.
• Ensure quality service that meets CLIA, CAP, JCAHO and other regulatory requirements.
• Oversee departmental performance improvement, quality control and assurance activities.
• Develop and maintain a positive, effective work environment for staff and provide education and development.

Skills

Bachelor's Degree in clinical lab

MT (ASCP) or equivalent

5+ years management experience

Education

Bachelor's Degree in a clinical laboratory sciences field

Job description

Baystate Health in Springfield, MA, seeks a core manager for the laboratory. The role oversees clinical chemistry, hematology, flow cytometry, and point-of-care testing, ensuring CLIA/CAP/JCAHO compliance and sustained quality service. Leads staff education and performance improvement to support Baystate Health’s care goals.

The position emphasizes responsible management, collaboration with medical directors, and delivering high-quality laboratory services to the western Massachusetts region.