Core Laboratory Manager

baystatehealth; Springfield (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Excellent compensation

Medical insurance

PTO with increases

Education reimbursement

403b retirement match

Wellbeing programs

Life insurance

Homebuyer assistance

Job summary

Baystate Health in Springfield, MA, seeks a core manager for the laboratory. The role oversees clinical chemistry, hematology, flow cytometry, and point-of-care testing, ensuring CLIA/CAP/JCAHO compliance and sustained quality service. Leads staff education and performance improvement to support Baystate Health’s care goals.

The position emphasizes responsible management, collaboration with medical directors, and delivering high-quality laboratory services to the western Massachusetts region.

Qualifications

• Bachelor's degree in a clinical laboratory sciences field.
• MT (ASCP) or equivalent.
• 5+ years management experience in a clinical laboratory setting.

Responsibilities

• Manage laboratory services including pre-analytical Central Processing workflows, clinical chemistry, hematology, flow cytometry, and point-of-care testing.
• Ensure quality service that meets CLIA, CAP, JCAHO and other regulatory requirements.
• Oversee departmental performance improvement, quality control and assurance activities.
• Develop and maintain a positive, effective work environment for staff and provide education and development.

Skills

Bachelor's Degree in clinical lab

MT (ASCP) or equivalent

5+ years management experience

Education

Bachelor's Degree in a clinical laboratory sciences field

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center, providing services throughout western Massachusetts is looking for a core manager for the laboratory

QUALIFICATIONS:

• Bachelor's Degree- in a clinical laboratory sciences field
• MT (ASCP) or equivalent
• 5+ years management experience in a clinical laboratory setting required

SCHEDULE:

Full time, 40 hours a week

LOCATION:

Onsite Springfield MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: baystatehealthjob.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers.

All correspondence can be directed to:
Erika Whitworth, Healthcare Recruiter
[e-mail]

Summary:

In collaboration with Medical Director, is responsible for effective and efficient management of laboratory services, including pre-analytical Central Processing workflows, clinical chemistry, hematology, flow cytometry, and point of care testing as well as other laboratory disciplines for which testing may become amenable to automated processes. Ensure quality service that meets CLIA, CAP, JCAHO and other regulatory requirements, as well as the needs of internal and external clients. Oversee departmental performance improvement, quality control and assurance activities, staff education and development, and maintain effective interdepartmental working relationships and communication. Develop and maintain a positive, effective work environment for staff. Provide technical expertise and consultation to health care providers and other contacts as well as to Baystate Franklin, Baystate Noble and Baystate Wing laboratories.

Job Requirements:

• 1- Personnel Management: responsible for performance evaluations, scheduling, orientation, training, staff education and education, recruitment, timesheets, promotions, transfers, disciplinary action, termination and similar actions. Within scope of authority, in collaboration with Human Resource business partner, resolves grievances and personnel problems. Investigates and resolves complaints. Actively supports "employer of choice" and employee engagement concepts in order to ensure a positive work environment. Must embody the Baystate Health Operating Principles.
• 2- Technical Operations: In collaboration with Medical Directors, develop and maintain policies and procedures that meet all regulatory requirements. Ensure accurate, timely and appropriate performance of pre-analytical workflows and clinical testing. Introduce new tests, instrumentation and method improvements as required/directed by Medical Director and/or Laboratory Senior Director. Oversee evaluation and selection of equipment, make recommendations for equipment acquisitions and collaborate with Laboratory Senior Director and Materials Management staff in contract evaluation and negotiations for equipment and supplies. Serve as a resource to health care providers re