Summary
Core Instructional Faculty deliver engaging, high-quality, adult-learning experiences that build WSSC Water employees’ professional, leadership, behavioral, technical, and operational capabilities. Trainers serve as subject-matter experts and trusted facilitators who translate complex concepts into practical skills participants can apply in their day-to-day work.
Duties & Responsibilities
- Deliver instructor-led courses in person at WSSC Water-designated facilities and virtually through approved online platforms.
- Facilitate engaging, inclusive, and interactive learning experiences for adult professionals at entry, intermediate, and advanced skill levels.
- Deliver training in professional development, leadership development, emerging-leader development, behavioral competencies, project-management fundamentals, digital technology, and computer software/systems, as assigned.
- Apply adult-learning and facilitation practices that encourage participation, reflection, discussion, peer learning, scenario analysis, and on-the-job application.
- Deliver behavioral-skills content, including conflict resolution, mediation, diversity, equity and inclusion, emotional intelligence, leadership confidence, delegation, team dynamics, and change leadership.
- Deliver technical and operations-aligned training that helps personnel close skill gaps in project management and relevant digital tools and software.
- Tailor facilitation methods, examples, pacing, and activities to participant needs, delivery modality, organizational context, and WSSC Water direction.
- Use approved curriculum and materials consistently while providing feedback to the Lead Instructional Designer regarding content clarity, learner needs, and recommended enhancements.
- Support collection of attendance data, participant feedback, and course-evaluation information, and participate in continuous-improvement activities.
- Maintain current subject-matter expertise and applicable industry-recognized training, coaching, or professional credentials.
Qualifications
- At least five years of active instructional-delivery experience serving adult professionals.
- Subject-matter expertise in complex behavioral-development modules, including conflict resolution, mediation, diversity, equity and inclusion, and emotional intelligence.
- Ability to deliver project-management fundamentals and digital-technology/software training to utility-aligned teams.
- Preferred credentials include, or are equivalent to, Association for Talent Development (ATD), SHRM-SCP, or International Coaching Federation (ICF) certifications