Contract Program Manager

Educology Solutions; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Job summary

Educology Solutions seeks a Contract Project Manager to oversee organizational development training programs for WSSC Water. You will serve as the primary liaison, ensure schedules and quality, and manage both in-person and virtual cohorts across departments.

Responsibilities include start-up planning, staffing, logistics, performance monitoring, and continuous improvement through regular reviews and approvals of key personnel changes.

Qualifications

• Five+ years managing multi-year public-sector, utility-training, or comparably sized and complex organizational training contracts.
• Experience coordinating rolling schedules across multiple utility departments and managing simultaneous in-person and virtual instructor-led cohorts.
• PMP certification or an equivalent credential.

Responsibilities

• Serve as the primary interface between WSSC Water and the Contractor, maintaining timely, proactive communication regarding training needs, schedules, delivery status, risks, and performance.
• Lead contract start-up, work planning, resource assignment, and ongoing management of instructor-led training engagements.
• Coordinate rolling training schedules across multiple departments and manage concurrent in-person and virtual instructor-led cohorts.
• Ensure each course is staffed with qualified instructional personnel and that training logistics, materials, technology, participant communications, and delivery resources are ready before each session.
• Oversee task-order/work-order intake and translate training requests into actionable delivery plans, schedules, staffing assignments, and quality-control checkpoints.
• Monitor training delivery performance, including attendance tracking, participant feedback, assessments, and training-effectiveness metrics.
• Lead regular performance reviews with WSSC Water; identify issues, implement corrective actions, and drive continuous improvement.
• Ensure continuity of operations and manage any proposed replacement of key personnel, confirming that replacements meet qualifications and receive approval.
• Coordinate closely with the Lead Instructional Designer to ensure curriculum aligns with priorities and delivery formats (in-person and virtual).
• Maintain responsibility for contract compliance, schedule adherence, deliverable quality, and stakeholder satisfaction.

Education

PMP certification

Job description

Summary

The Contract Project Manager serves as the Contractor’s primary point of contact and is accountable for the overall planning, coordination, performance management, and quality assurance of the Organizational Development Training program. The PM ensures that training services are responsive to WSSC Water’s evolving workforce-development priorities and are consistently delivered in accordance with approved schedules, task orders, and performance expectations.

Duties & Responsibilities

• Serve as the primary interface between WSSC Water and the Contractor, maintaining timely, proactive communication regarding training needs, schedules, delivery status, risks, and performance.
• Lead contract start-up, work planning, resource assignment, and ongoing management of instructor-led training engagements.
• Coordinate rolling training schedules across multiple departments and manage concurrent in-person and virtual instructor-led cohorts.
• Ensure each course is staffed with qualified instructional personnel and that training logistics, materials, technology, participant communications, and delivery resources are ready before each session.
• Oversee task-order/work-order intake and translate WSSC Water training requests into actionable delivery plans, schedules, staffing assignments, and quality-control checkpoints.
• Monitor training delivery performance, including attendance tracking, participant feedback, assessments, and training-effectiveness metrics.
• Lead regular performance reviews with WSSC Water; identify issues, implement corrective actions, and drive continuous improvement.
• Ensure continuity of operations and manage any proposed replacement of key personnel, confirming that replacements meet or exceed solicitation qualifications and receive WSSC Water approval.
• Coordinate closely with the Lead Instructional Designer to ensure curriculum is tailored to organizational priorities, participant skill levels, and the required in-person and virtual delivery formats.
• Maintain responsibility for contract compliance, schedule adherence, deliverable quality, and stakeholder satisfaction.

Minimum Qualifications

• At least five years of experience managing multi-year public-sector, utility-training, or comparably sized and complex organizational training contracts.
• Demonstrated ability to coordinate rolling schedules across multiple utility departments and manage simultaneous in-person and virtual instructor-led cohorts.
• Active Project Management Professional (PMP) certification or an equivalent credential.