Core Banking Symitar Software Engineer Sr.
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Benefits offered by this job
Job summary
Westerra Credit Union in Denver, CO is seeking a Senior Software Engineer to own and optimize the Symitar core banking platform. You will design, develop, test, and support custom Symitar solutions, building integrations, batch jobs, reports, and automation while ensuring stability and security.
You will collaborate with operations, digital banking, lending, accounting, and technology teams to automate manual work, resolve complex issues, and maximize the value of the Symitar investment.
Qualifications
- 8+ years of Symitar development experience at a financial institution.
- Expert-level experience with Symitar programming, LetterFiles, Batch processing, Job Files, Event-driven processing, Symitar Quest, SymXchange, Episys/Symitar database structure.
- Experience integrating Symitar with digital banking, payment systems, lending platforms, imaging, CRM, and other third-party apps.
- Experience supporting Symitar upgrades, releases, and implementations.
- Experience with SQL, scripting, APIs, web services, and file-based integrations.
- Experience with source control, lifecycle management, testing, and deployment processes.
- Collaborates with Jack Henry support and third-party vendors.
- Bachelor's degree in CS/IS/Engineering or equivalent preferred.
Responsibilities
- Serve as the technical expert for the Symitar core banking platform, including development and processing support.
- Design, develop, test, implement, and support custom Symitar solutions to improve efficiency.
- Partner with business owners to identify automation opportunities and improve capabilities.
- Translate complex requirements into scalable Symitar solutions.
- Develop programs, batch jobs, reports, and automation processes.
- Maintain integrations between Symitar and third-party systems (SymXchange, APIs).
- Diagnose production issues related to processing, performance, and interfaces.
- Lead technical troubleshooting across departments and vendors.
- Document, test, promote, and support changes throughout the SDLC.
- Set coding standards and best practices for Symitar development.
- Mentor junior developers and provide technical leadership.
- Participate in system upgrades, releases, and vendor implementations.
- Engage in DevOps activities and maintain security/compliance controls.
Skills
Education
Tools
Job description
Role: Senior Software Engineer – Core Banking (Symitar)
At Westerra Credit Union, we believe You Can Do Money. It is more than just a phrase. It is a mindset that shapes how we empower each other and our members to take control, grow, and thrive financially. Our culture is built on beliefs that guide how we show up every day. We focus on being member-obsessed, radically transparent, relentlessly collaborative, and always learning in motion. These are not just words. They are the heart of everything we do. Inspired by our vision to Out-Love Every Bank in Colorado, we bring genuine care and dedication to every member interaction. Our mission to teach, guide, and ignite members to own their financial future drives us to create meaningful, personal connections.
When you join Westerra, you become part of a vibrant community where innovation, openness, and collaboration are not just ideals; they are daily practices. Everyone is invited to bring their authentic selves, curiosity, and passion to the table. Together, we learn, grow, and thrive, committed to making a real difference for our members and one another. Because at Westerra, we do not just talk about money, we believe you can do money.
This role serves as the senior technical expert for Westerra's Symitar core banking platform. The Senior Software Engineer architects, develops, maintains, and optimizes Symitar solutions that support the credit union's core business operations. This individual designs and develops software programs, reports, integrations, automation, and custom solutions while ensuring the stability, security, and performance of the Symitar environment.
This role partners closely with business leaders, operations, digital banking, lending, accounting, and technology teams to improve business processes, automate manual work, resolve complex operational issues, and maximize the value of Westerra's investment in the Symitar platform.
- Serve as the technical expert for the Symitar core banking platform, including program development, processing support, and Symitar architecture.
- Design, develop, test, implement, and support custom Symitar solutions that improve operational efficiency and member experience.
- Partner with business owners to understand operational challenges and identify opportunities for automation, process improvement, and enhanced system capabilities.
- Analyze complex business and technical requirements and translate them into scalable Symitar solutions.
- Develop and maintain programs, batch jobs, reports, letter files, custom screens, and automation processes.
- Design and maintain integrations between Symitar and third-party systems using SymXchange, batch processing, APIs, and other integration technologies.
- Diagnose and resolve complex production issues involving processing, performance, interfaces, and system functionality.
- Lead technical troubleshooting efforts across multiple departments and vendors.
- Ensure system changes are properly documented, tested, promoted, and supported throughout the software development lifecycle.
- Develop technical standards, coding practices, and documentation for Symitar development.
- Recommend new capabilities, enhancements, and best practices that improve Westerra's use of the Symitar platform.
- Participate in system upgrades, software releases, and vendor implementations.
- Mentor junior developers and provide technical leadership across development initiatives.
- Participate in DevOps processes including source control, testing, deployment, and change management.
- Maintain appropriate security, compliance, and audit controls within all development activities.
- Other duties as assigned.
- 8+ years of Symitar development experience supporting a financial institution.
- Expert-level experience developing and supporting:
- Symitar programming
- LetterFiles
- Batch processing
- Job Files
- Event-driven processing
- Symitar Quest
- SymXchange
- Episys/Symitar database structure
- Experience integrating Symitar with digital banking, payment systems, lending platforms, imaging, CRM, and other third-party applications.
- Experience supporting Symitar software upgrades, releases, and system implementations.
- Experience with SQL, scripting, APIs, web services, and file-based integrations preferred.
- Experience with source control, software lifecycle management, testing, and deployment processes.
- Experience working directly with Jack Henry support and third-party technology vendors.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field preferred, or equivalent combination of education and experience.
- Expert knowledge of Symitar architecture, data structures, processing, and development tools.
- Strong understanding of core banking operations including deposits, loans, payments, member services, accounting, and operational processing.
- Demonstrated ability to analyze complex business problems and design scalable technical solutions.
- Ability to identify opportunities to improve efficiency through automation and process redesign.
- Strong troubleshooting and root-cause analysis skills across complex system interactions.
- Ability to communicate technical concepts clearly to both technical and non-technical audiences.
- Experience gathering business requirements, estimating effort, designing solutions, and delivering projects.
- Ability to manage multiple priorities while maintaining high quality and attention to detail.
- Strong documentation and technical writing skills.
- Maintains a high level of confidentiality with member and organizational information.
- Accountable for managing complex technical initiatives with minimal direction.
- Routinely exercises independent judgment on significant technical and business issues.
- Serves as a subject matter expert for Symitar development and architecture.
- Influences technology direction by recommending best practices, architectural improvements, and long-term platform enhancements.
- Builds collaborative relationships across departments and effectively partners with business leaders, vendors, and technology teams.
- Remote office environment
- Works primarily at desk
Salary: In addition to the starting rate of $113,564 to $144,794, this role is also eligible for Westerra’s self-funding reward plan. This plan pays out a cash incentive annually if the company hits specific criteria tied to our financial goals and you will have a direct impact on the outcome of those results!
- Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options
- Two dental plans through Delta Dental
- Basic life and AD&D insurance, short-term disability and long-term disability
- 20+ days of paid time off (PTO) per year
- 16 hours of volunteer time off (VTO) per year
- 11+ paid holidays
- 401(k) that includes up to 6% match
- Up to $5250 per year for educational reimbursement
- 2 weeks of paid parental leave
- Mental health resources including an Employee Assistance Program (EAP)
- Home office reimbursement for hybrid/remote roles
- Individualized learning and development programs
Please note, applications will be accepted until at least August 26, 2026.
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