Copy of Shipping Processor

Southwest Accessory Group; Phoenix (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Southwest Accessory Group, a GM/Ford accessory distributor, seeks a detail oriented Processor to manage online orders from start to finish, ensuring accuracy and timely fulfillment. This is a fast-paced role within a US-based distribution network, handling daily shipments to dealerships and consumers.

You will input orders into the accounting system, review for address, payment, or product errors, prepare shipments, and handle customer inquiries by phone and email, using Outlook, Word and Excel

Qualifications

• Proficient in Microsoft Outlook, Word and Excel; NetSuite experience is a bonus.
• Excellent verbal and written communication skills; fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.
• Ability to self-manage.

Responsibilities

• Process orders from our online store into our accounting system.
• Review each order for accuracy, ensuring no address, payment, or product errors.
• Prepare all orders for shipment.
• Answer customer service related phone calls and respond to email requests.

Skills

Attention to detail

Multitasking

Verbal communication

Written communication

Self-management

Product description accuracy

Learning new software quickly

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

NetSuite

Job description

About the role

We are looking for a detail oriented person to handle all E-commerce orders that drop thru our system. We are a Accessory Distributor for General Motors and Ford Motor company. We ship daily to dealerships and consumers.

What you’ll do

• Processor is responsible for accurately reviewing, processing, printing and following through on customers orders from start to finish
• Seeking candidates with computer proficiency and who have a familiarity with online retail platforms, order processing, and attention to detail will thrive in this position
• Process orders from our online store into our accounting system
• Review each order for accuracy, ensuring no address, payment, or product errors
• Prepare all orders for shipment
• Answer customer service related phone calls and respond to email requests

Qualifications

• Proficient in Microsoft Outlook, Word and Excel. NetSuite experience a BONUS.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.
• Ability to self-manage.