Shipping Processor

Frank Kent Family of Brands; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monday–Friday schedule

Weekends generally off

Paid holidays

Medical insurance

Vision insurance

401(k) plan with employer match

Disability insurance (STD/LTD)

Life insurance

Job summary

Southwest Accessory Group is hiring a Shipping Processor in Houston to support our daily e-commerce shipping operations. You will review, process, and print customer orders, ensuring accuracy from start to finish, and you’ll help-get orders into our accounting system.

You should be detail-oriented, comfortable with online platforms, and able to respond to customer inquiries by phone or email. This position offers stable weekday hours and benefits.

Qualifications

• Excellent verbal and written communication skills, fluent in English.
• Proficient in Microsoft Outlook, Word and Excel.
• Ability to multi-task in a fast-paced environment.
• Ability to learn and understand new computer programs quickly.
• Ability to describe products accurately and thoroughly.

Responsibilities

• Review, process, print, and follow through on customer orders from start to finish.
• Process orders from the online store into the accounting system.
• Review orders for accuracy and fix any address, payment, or product errors.
• Prepare all orders for shipment and respond to customer inquiries by phone or email.

Skills

strong attention to detail

multi-tasking

self-management

verbal and written communication

ability to describe products clearly

Education

None

Tools

NetSuite

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Shipping Processor

Frank Kent Family of Brands Houston, Texas, United States

About this position

About Southwest Accessory Group

Southwest Accessory Group (SWAG) is growing in Houston, and we want you to join us for the ride!

We are excited to be operating from our new Houston facility and are looking for dependable, motivated team members to join our Shipping team.

At SWAG, our employees, customers, and communities are among our most valuable assets. We are committed to providing a professional workplace built on strong business ethics, teamwork, honesty, integrity, and a commitment to getting the job done right.

As a Shipping Processor , you will play an important role in supporting our daily shipping operation and helping ensure products are processed accurately and efficiently for our customers.

Why Join SWAG?

• Monday–Friday schedule with occasional Saturdays based on business needs
• Weekends generally off
• Paid holidays
• Medical insurance
• Vision insurance
• 401(k) plan with employer match
• Short-Term and Long-Term Disability (STD/LTD)
• Life insurance
• Opportunity to join a growing organization and a new Houston operation

If you are dependable, detail-oriented, comfortable working in a fast-paced warehouse environment, and enjoy being part of a team, we would like to hear from you.

About the role

We are looking for a detail oriented person to handle all E-commerce orders that drop thru our system. We are a Accessory Distributor for General Motors and Ford Motor company. We ship daily to dealerships and consumers.

What you'll do

• Processor is responsible for accurately reviewing, processing, printing and following through on customers orders from start to finish
• Seeking candidates with computer proficiency and who have a familiarity with online retail platforms, order processing, and attention to detail will thrive in this position
• Process orders from our online store into our accounting system
• Review each order for accuracy, ensuring no address, payment, or product errors
• Prepare all orders for shipment
• Answer customer service related phone calls and respond to email requests

Qualifications

• Proficient in Microsoft Outlook, Word and Excel. NetSuite experience a BONUS.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.Ability to self-manage.

Physical Demands:

Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Dana Beard, [e-mail].