Copy Center/Mailroom Associate

Pacific Office Automation; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401(k) matched

Paid time off and sick leave

FSA programs

Company paid trips

Job summary

Pacific Office Automation in the Greater Phoenix area is seeking a Copy Center/Mailroom Associate to join one of our off-site locations. You will provide outstanding customer service, handle copy and print production, and coordinate mail and delivery tasks while upholding confidentiality and quality standards.

This role supports clients across multiple sites and requires the ability to multi-task, lift 40 lbs, and work Monday through Friday.

Qualifications

• Working knowledge of Microsoft products including Outlook, Word and Excel.
• Knowledge of production print and finishing/bindery equipment.
• Be personable, articulate, knowledgeable, and professional in presenting oneself.
• Ability to learn skills quickly and multi-task simultaneous projects.
• Ability to lift or move 40 lbs. or greater.
• Schedule is M-F.

Responsibilities

• Provide outstanding customer service at all times.
• Commitment to high-quality copy and print production skills.
• Serves as a liaison between POA and the client's administration.
• Explain all products, services, turnaround times, delivery schedules, and guarantees to clients.
• Maintain records and confidentiality of client materials.
• Direct orientation of client personnel to POA's method of operation.
• Scan, copy, and organize Admission documents and save to a shared drive.
• Sort and deliver mail/packages to corresponding departments.

Skills

Outlook

Word

Excel

Customer service

Multi-tasking

Professionalism

Communication

Tools

Copy machines

Finishing equipment

Office equipment

Job description

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are looking for a Copy Center/ Mailroom Associate to join one of our many off-site locations across the Greater Phoenix area.

Essential Job Duties

• Provide outstanding customer service at all times
• Commitment to providing high-quality copy and print production skills and competencies
• Serves as a liaison between POA and the client's administration
• Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
• Maintain all records and compliance on security and confidentiality of client materials
• Maintains a facility that is organized and meets tour quality standards at all times
• Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
• Directs in the orientation of client personnel to POA's method of operation within the location
• Display high ethical standard, integrity, work ethic, and loyalty
• Scan, copy, and organize Admission documents and save to a shared drive
• Sort and deliver mail/packages to corresponding departments
• Clean/organize/stock lunchroom and restroom when needed
• Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building

Requirements

• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
• Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
• Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects- demonstrated ability to multi-task a must
• Ability to lift or move 40 lbs. or greater
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
• Strong initiative required; ability to work independently with minimal direct supervision
• Schedule is M-F

Benefits

• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA Programs
• Company paid trips

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.