Copy Center/Mailroom Associate

Pacific Office Automation Inc.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

FSA Programs

Company paid trips

Job summary

Pacific Office Automation in Phoenix, AZ is seeking a front-line support professional to provide outstanding customer service and manage client communications. You will explain products, services, delivery schedules, and guarantees while maintaining confidential records and keeping the workspace organized.

This role requires MS Office proficiency (Outlook, Word, Excel), strong interpersonal skills, and the ability to multi-task in a fast-paced environment Monday through Friday.

Qualifications

• Proficiency with MS Office applications including Outlook, Word and Excel.
• Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting.
• Ability to learn skills quickly.
• Flexibility to multi-task on simultaneous projects.
• Ability to lift or move up to 40 lbs and spend extended time standing or walking.

Responsibilities

• Provide outstanding customer service at all times.
• Serve as a liaison between POA and the client's administration.
• Explain all products, services, turnaround times, delivery schedules, and guarantees to clients.
• Maintain records with confidentiality of client materials.
• Keep the facility organized and compliant with quality standards.

Skills

Customer service

Multi-tasking

Professionalism

People skills

Tools

Outlook

Word

Excel

Job description

Current job opportunities are posted here as they become available.

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

• Provide outstanding customer service at all times
• Commitment to providing high-quality copy and print production skills and competencies
• Serves as a liaison between POA and the client's administration
• Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
• Maintain all records and compliance on security and confidentiality of client materials
• Maintains a facility that is organized and meets tour quality standards at all times
• Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
• Directs in the orientation of client personnel to POA's method of operation within the location
• Display high ethical standard, integrity, work ethic, and loyalty
• Scan, copy, and organize Admission documents and save to a shared drive
• Sort and deliver mail/packages to corresponding departments
• Clean/organize/stock lunchroom and restroom when needed
• Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building

Requirements

• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
• Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
• Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects- demonstrated ability to multi-task a must
• Ability to lift or move 40 lbs. or greater
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
• Strong initiative required; ability to work independently with minimal direct supervision
• Schedule is M-F
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• FSA Programs
• Company paid trips

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.