COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES III, DD (REGIONAL INCIDENT MANAGEMENT COORDINATOR)

Maryland AG; Laurel (MD); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

The Maryland Department of Health’s Developmental Disabilities Administration in Laurel seeks an investigator responsible for reviewing and triaging complex reports of abuse, neglect, injuries of unknown origin and other incidents within the region. You will coordinate onsite investigations, document reviews, interviews, and produce written conclusions and recommendations.

Travel across the assigned region is required, and you will work with QE staff, RN colleagues, and external provider

Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Two years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.
• Notes: Substitutions allowed: 30 college credit hours from an accredited college or university for required experience; military service as a commissioned officer in health care administration or civil affairs in health-related field for required experience/education.

Responsabilités

• Review and triage investigations for assigned region; report incidents of abuse, neglect, injuries of unknown origin, unexpected deaths, police involvement, and restraints.
• Conduct onsite reviews, document reviews, and interviews; prepare written reports with conclusions and recommendations.
• Collaborate with QE staff, QE RN, Regional RN and other coordinators to address concerns identified during investigations.

Connaissances

Interviewing

Report writing

Communication

Analytical skills

Investigations management

MS Office

Formation

High School Diploma or GED

Outils

MS Office

Description du poste

GRADE

STD0015

LOCATION OF POSITION

MDH, Developmental Disabilities Administration, Laurel, MD

Main Purpose of Job

This position is responsible for reviewing and triaging investigations and reporting all incidents of abuse, neglect, injuries of unknown origin, unexpected and unexplained deaths, police involvement and restraints within their assigned region to ensure individuals are kept free from harm. This position will also assist other regions with investigations, as needed. Investigations will include onsite reviews, documentation reviews, interviews culminating in written reports with conclusions and recommendations as indicated.��A valid driver's license and the ability to travel throughout the assigned region to conduct onsite investigations are also required.

This position will work with QE staff, QE RN, Regional RN and Regional Clinical Coordinator, Regional Provider Relations and Regional Professional Development Coordinator, to ensure agency QE plans include concerns and/or trends identified during investigations to ensure technical assistance is provided to agencies with concerns identified in the investigation process.

MINIMUM QUALIFICATIONS

Education:� �Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:

• 1. Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.
• 2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate should possess:

• Experience with interviewing and report writing.
• Strong communication and analytical skills
• Experience conducting objective investigations, documenting findings, and presenting recommendations.
• Experience managing multiple investigations simultaneously, exercising sound judgement, maintaining confidentiality, and collaborate effectively with interdisciplinary teams, provider agencies, and external stakeholders.
• Proficiency in MS Office applications and electronic case management systems.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�Please report all related education, experience, dates and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).�

Complete applications must be submitted by the closing date.�Information submitted after this date will not be added.�

Incorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.�Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.� If you are unable to upload, please fax the requested information�to 410-333-5689.�Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the�MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or�[e-mail].

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.