COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES III, DD REGIONAL INCIDENT MANAGEMENT COORDINATOR

State of Maryland; Maryland; Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

State of Maryland, Developmental Disabilities Administration, Laurel, MD, is seeking an investigator to review and triage investigations and report incidents within the assigned region. The role requires a valid driver’s license and ability to travel; you will work with QE staff and regional teams to ensure plans address concerns identified during investigations. Strong interviewing, report writing, and communication skills are essential.

Formación

• Two years of professional experience in assisting in the coordination of a health-related program or referring people to governmental and private resources.
• Education: High school diploma or GED.
• A valid driver's license and ability to travel throughout the assigned region.
• Substitutions allowed: 30 college credits for each year of experience, or U.S. Armed Forces health care admin/civil affairs service equivalents.
• Experience collaborating with interdisciplinary teams and external stakeholders is preferred.

Responsabilidades

• Review and triage investigations and report all incidents of abuse, neglect, injuries of unknown origin, unexpected and unexplained deaths, police involvement and restraints within the assigned region.
• Assist other regions with investigations as needed and conduct onsite reviews, documentation reviews, and interviews culminating in written reports with conclusions and recommendations.
• Collaborate with QE staff, QE RN, Regional RN and Regional Clinical Coordinator, Regional Provider Relations and Regional Professional Development Coordinator to ensure QE plans address identified concerns.

Conocimientos

Interviewing

Report writing

Communication

Analytical skills

Investigation coordination

Educación

High school diploma

Herramientas

MS Office

Electronic case management systems

Descripción del empleo

LOCATION OF POSITION

MDH, Developmental Disabilities Administration, Laurel, MD

GRADE

STD0015

LOCATION OF POSITION

MDH, Developmental Disabilities Administration, Laurel, MD

Main Purpose of Job

This position is responsible for reviewing and triaging investigations and reporting all incidents of abuse, neglect, injuries of unknown origin, unexpected and unexplained deaths, police involvement and restraints within their assigned region to ensure individuals are kept free from harm. This position will also assist other regions with investigations, as needed. Investigations will include onsite reviews, documentation reviews, interviews culminating in written reports with conclusions and recommendations as indicated. A valid driver's license and the ability to travel throughout the assigned region to conduct onsite investigations are also required.

This position will work with QE staff, QE RN, Regional RN and Regional Clinical Coordinator, Regional Provider Relations and Regional Professional Development Coordinator, to ensure agency QE plans include concerns and/or trends identified during investigations to ensure technical assistance is provided to agencies with concerns identified in the investigation process.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes

• Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

Desired Or Preferred Qualifications

• Experience with interviewing and report writing.
• Strong communication and analytical skills
• Experience conducting objective investigations, documenting findings, and presenting recommendations.
• Experience managing multiple investigations simultaneously, exercising sound judgement, maintaining confidentiality, and collaborate effectively with interdisciplinary teams, provider agencies, and external stakeholders.
• Proficiency in MS Office applications and electronic case management systems.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.