Coordinator, Scheduling Centralized (Caesars New Orleans)

Caesars Entertainment; New Orleans (LA); On-site; USD 45,000 - 55,000; Full time

Job summary

Caesars New Orleans Casino & Hotel is seeking a Scheduling Coordinator to prepare and balance department schedules in a fast-paced resort environment. You will collaborate with departments to ensure staffing meets needs while respecting labor guidelines, and you will manage terms, transfers, and new hires.

The role emphasizes strong communication, public speaking, and customer-service oriented interaction with team members.

Qualifications

• 2+ years of administrative experience required.
• Must be able to work Monday through Friday, holidays and occasional team member events.
• High School Diploma required.
• Exhibits upbeat and positive attitude at all times.
• Strong communication skills, including public speaking.
• Proficient in MS Word, Excel and PowerPoint.
• Direct team member contact via email, letter, in-person and by telephone.
• Conveys policies related to scheduling practices.
• Works with all departments to assist in completing administrative tasks.
• Adheres to regulatory, departmental and company policies, demonstrating customer service excellence.

Responsibilities

• Prepare department schedules and balance labor minimums.
• Process all department schedules for client groups.
• Process terms, transfers and status updates.
• Process new hires and manage training schedules.
• Track weekly forecast and volumes; update leave/absence approvals.
• Handle scheduling requests via email from departments and employees.
• Update team member schedule preferences and support other scheduling projects.

Skills

Scheduling

Administrative support

Microsoft Word

Excel

PowerPoint

Public speaking

Communication

Education

High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

New Orleans, LA, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Scheduling Coordinator position is responsible for preparing schedules for a range of departments. The Scheduler works with the department to ensure that the schedule meets their needs while balancing it with labor minimums and guidelines.

How You Will Create the Extraordinary

• Support Team Members with questions regarding Schedule


• Process all department schedules for client groups


• Process terms


• Process transfers/status updates


• Process New hires


• Handles training schedules for new hires


• Tracks weekly forecast and volumes


• Updates Leave of Absence approvals


• Updates Time Off approvals


• Process email requests from departments


• Process email request from employees


• Process all department switches


• Update team member schedule preferences


• Other projects and task as assigned

What You Will Need

• Must be able to work Monday through Friday, holidays and occasional team member events.


• Minimum of 2 years of administrative experience required


• High School Diploma Required


• Consistently exhibits an upbeat and positive attitude at all times.


• Exhibits strong communication skills; including public speaking.


• Provides feedback and suggestions to individual departments.


• Proficient in computer: Microsoft Word, Excel, and Power Point.


• Responsible for direct team member contact and interfacing via email; letter, in-person and by telephone.


• Conveys policies and procedures related to department and Centralized Scheduling practices


• Works with all departments to assist in completing administrative tasks


• Adhere to regulatory, departmental, and company policies in an ethical manner and is an outstanding example of what customer service looks like.

Additional Demands:

• Must be able to maneuver to all area of the casino, including in and around pit areas.


• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.


• Must be able to stand/ walk for extended periods of time.


• Must be able to lift up to 25 pounds.


• Must be able to use a computer: Microsoft Word, Excel, and Power Point.


• Must be able to read, write, and understand English.


• Must be able to 10 key and be proficient in typing skills

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.