Coordinator, Revenue Operations - Hybrid

United Way Miami; Miami (FL); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

3 WKS+ Vacation Paid*

12 Paid Holidays

12 PTO Paid Days

Competitive Health Benefits Package

Wellness Program Reimbursements up to

Job summary

United Way Miami, Inc. in Miami, FL, is hiring a Coordinator, Revenue Operations to support daily financial operations, donor processing, and expense management across multiple departments.

The role ensures accurate processing of deposits, pledges, and payments while maintaining proper coding and documentation. Partners with Accounting, Development, and Special Events to support reconciliations and system integrations.

Qualifications

• Must be highly organized with strong customer service and communication skills.
• Associate’s degree or equivalent experience preferred.
• Flexibility to adjust schedule based on meeting commitments.

Responsibilities

• Process daily ACH, lockbox, checks, and cash deposits with correct coding.
• Manage check deposit workflows, scanning, and document retention.
• Transmit payment files via online banking platforms with accuracy.
• Record and reconcile cash transactions for daily operations.
• Process donor pledges and credit card transactions for fundraising.
• Maintain donor pledge data and assist with invoicing and reconciliation.
• Support Donor Advised Fund processing with contributor services.

Job description

Description

Salary Range: 19.23 horly

Hybrid Schedule: 2 days from home and 3 days on-site

Benefits (The Good Stuff)

• 3 WKS+ Vacation Paid*
• 12 Paid Holidays
• 12 PTO Paid Days
• Competitive Health Benefits Package
• Wellness Program Reimbursements up to $50/month
• Short-Term Disability at NO COST
• Life Insurance & AD&D 2X Annual Salary at NO COST
• Employee Assistance Program
• Retirement Plan UP TO 6% Employer Funding
• Professional Development Opportunities
• Discounted On-Site Early Childhood Care
• Tuition Assistance for Early Education Degree
• Free Monthly Transit Card

*Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

United Way Miami, Inc. is hiring a Coordinator, Revenue Operations to join our team. As Coordinator, Revenue Operations, supports daily financial operations, donor processing, and expense management across multiple departments. Ensures accurate and timely processing of deposits, pledges, and payments while maintaining proper coding and documentation. Partners with Accounting (Collections, Accounts Payable, and Contributor Services), Development, and Special Events teams to support reconciliations, system integrations, and overall operational efficiency.

UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy.

Principal Duties and Responsibilities:

• Process daily ACH, lockbox, check, and cash deposits from operating bank accounts, ensuring accurate coding and timely data entry
• Manage check deposit workflows, including scanning, documentation retention, and proper financial classification
• Transmit payment files through online banking platforms while maintaining accuracy and adherence to internal controls
• Record and reconcile cash transactions to support daily financial operations and reporting
• Process credit card transactions from corporate partners in support of fundraising and special events initiatives
• Maintain and process donor pledge data (paper and electronic) using integrated connector systems
• Execute financial adjustments and updates within Andar
• Generate and verify monthly billing statements
• Manage sponsor-related pledges, including documentation tracking and relationship setup for invoicing purposes
• Support reconciliation of audited pledge data against Development team reporting (Leaderboard)
• Assist with donor collections outreach in collaboration with accounting, collections, and fundraising teams
• Support Donor Advised Fund (DAF) processing in coordination with contributor services

Requirements

Education Requirements: Associate’s degree preferred or equivalent experience.

Experience Requirements: Two (2) years of experience in an office or administrative setting.

Technology Requirements: Knowledge of modern web browsers; beginner in Word, Excel, and Outlook. Beginner in Andar and Financial Edge.

Other Essential Knowledge/Skills: Must be highly organized; demonstrate a high level of customer service abilities and understanding and good communication skills; must be able to work a flexible schedule based on meeting schedules.

Contacts: Internal. Communicate with all levels of the organization to exchange information. External. Communicate with outside groups seeking meeting location reservations.

Career Growth:

We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.