Coordinator, Quality Control

Broadridge Financial Solutions; Edgewood (NY); On-site; USD 34,000 - 45,000; Full time

Job summary

Broadridge Financial Solutions is seeking a Coordinator Quality Control in Edgewood, NY to help lead quality initiatives and coordinate daily QC activities with the supervisor. The role emphasizes problem solving, teamwork, and adherence to ISO standards in a dynamic environment.

You will monitor shift activity, schedule staffing, assess training needs, and ensure proper reconciliation and closure of jobs. Strong communication, detail orientation, and the ability to multi-task under tight

Qualifications

• Associate degree or equivalent experience required.
• Minimum 2 years leadership/supervisory experience in a Production/Quality Control environment.

Responsibilities

• Daily communication with the Supervisor/Manager regarding shift activity and issue resolution.
• Coordinate staffing needs and schedules with the QC Supervisor and staffing agencies.
• Assess training needs of the Quality Control team and ensure on-the-job training is documented.
• Follow up on job discrepancies and ensure timely reconciliation and closure of jobs in process.
• Support continuous improvement of quality, efficiency and productivity while adhering to ISO standards.

Skills

Problem solving

Independent work

Team collaboration

Attention to detail

Communication skills

PC skills

Multitasking

English proficiency

Education

Associate's degree or equivalent in experience

Tools

Microsoft Office

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are actively seeking Coordinator Quality Control, for our Edgewood, NY location.

Daily communication with the Supervisor/Manager regarding shift activity. Including feedback/escalation between shifts, with peers and across departments on the occurrence and resolution of quality related issues. Coordinate staffing needs and schedules with the QC Supervisor, appropriate personnel, and staffing agencies. Assess the training needs of the Quality Control team. Partner with the Quality Control Supervisor to ensure that on the job training occurs in a timely manner and is documented as required. Follows up on all job discrepancies and inquiries for jobs in process. Verifying that all jobs are properly reconciled and closed in a timely manner accurately. Support the Broadridge team and continual improvement of quality, efficiency and productivity. Ensure that staff understand and comply with all company guidelines and ISO standards when carrying out quality control processes. Adapt to a constantly changing environment as determined by the customers’ needs and demands. May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications

• Associate's degree or equivalent in experience
• Min 2 years leadership/supervisory experience in a Production/Quality Control environment

Skills / Competencies

• Effective problem-solving skills.
• Ability to work independently and in a team environment.
• Attention to detail
• Written and oral communication skills
• Strong PC skills.
• Microsoft Office products
• Able to effectively multi-task and manage multiple priorities simultaneously and work effectively under tight deadlines and pressure.
• Proficient in English; Spanish communication skills a plus

Requirements

• Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
• Hourly rate: $25.00 to $33.00 hourly - Bonus Eligible
• Shift: Monday through Friday, 9 AM to 5:30 PM
• Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.