Coordinator - Patient Registration & Revenue Services

Henry-Ford-Health-2; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Coordinator - Patient Registration & Revenue Services to oversee patient intake, scheduling, and accurate registration. You will verify insurance, support billing processes, and help maintain payer compliance while protecting patient privacy.

Join a mission-driven team where collaboration with leadership and frontline staff enables smooth revenue cycle operations and a seamless patient experience across care settings.

Qualifications

• High School Diploma or GED required.
• 3+ years in patient admitting/registration or insurance verification in a hospital/medical office setting.
• Strong computer skills and knowledge of Microsoft Office.

Responsibilities

• Direct and coordinate patient registration activities for prompt and accurate scheduling.
• Verify insurance eligibility and ensure payer compliance.
• Manage billing, collections, and cash posting processes.
• Assist leadership with interviewing, orienting, and training employees.
• Protect the integrity of hospital accounts receivable and patient privacy.

Skills

Patient registration

Insurance verification

Computer skills

Education

High School Diploma or GED

Associates Degree

Tools

Microsoft Office

Job description

• Full-time

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Our department focuses on patient registration, revenue services, and ensuring a seamless experience for our patients while maintaining the integrity of hospital accounts receivable.

Role Overview

As a Coordinator - Patient Registration &Revenue Services, you will direct and coordinate patient registration activities, ensuring accurate scheduling, insurance verification, billing, and collections. You¿ll protect patient privacy, assist leadership with hiring and training, and maintain payer compliance. Your work is vital to supporting both patients and the revenue cycle team.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Direct and coordinate patient registration activities for prompt and accurate scheduling.
• Verify insurance eligibility and ensure payer compliance.
• Manage billing, collections, and cash posting processes.
• Assist leadership with interviewing, orienting, and training employees.
• Protect the integrity of hospital accounts receivable and patient privacy.

Qualifications

Required:

• High School Diploma or G.E.D. equivalent.
• Three (3) years of experience in patient admitting, registration, or insurance verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.

Preferred:

• Associates Degree.
• Experience as a Patient Service Representative.

Additional Information

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with dedicated professionals, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a meaningful impact every day.